Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.
LearnQuest
Skills you'll gain: Sales Management, Sales Strategy, Sales, Sales Presentation, Sales Training, Initiative and Leadership, Resilience, Case Studies, Stress Management, Consumer Behaviour, Persistence, Trustworthiness, Customer Analysis, Business Ethics, Data-Driven Decision-Making, Self-Motivation, Composure, Cross-Functional Collaboration, Adaptability, Customer Retention
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Angular, Application Design, Software Architecture, Software Design Patterns, Frontend Performance, JavaScript Frameworks, TypeScript, Scripting Languages, UI Components, Javascript, Application Performance Management, Data Sharing, Real Time Data
Beginner · Course · 3 - 6 Months

Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Key Performance Indicators (KPIs), Business Metrics, Performance Analysis, Performance Measurement, Responsible AI, Test Execution Engine, Performance Metric, Test Automation, Feature Engineering, Verification And Validation, Content Performance Analysis, Machine Learning, Data Ethics, Quality Assessment, Gap Analysis, Cost Benefit Analysis, Research Design, Quantitative Research
Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, Mockups, Responsive Web Design, Web Design, User Interface (UI) Design, User Experience Design, Prototyping, Web Language, Graphic and Visual Design, HTML and CSS, Typography, Peer Review
Intermediate · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: User Interface and User Experience (UI/UX) Design, User Experience Design, Adobe XD, User Interface (UI) Design, User Centered Design, User Research, User Flows, Interaction Design, Wireframing, Prototyping, Usability Testing, Mockups, Information Architecture, Ideation, Adobe InDesign, Adobe Illustrator
Beginner · Course · 1 - 3 Months

Skills you'll gain: Endpoint Detection and Response, Endpoint Security, Cyber Threat Hunting, Threat Detection, Malware Protection, Exploitation techniques, Cyber Security Strategy, Cybersecurity, Incident Response, AI Security, Security Engineering, Cyber Attacks, Network Security, Cyber Security Assessment, Mobile Security, ChatGPT
Intermediate · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Marketing Analytics, Business Analytics, Forecasting, Peer Review, Statistical Methods, Data Presentation, Predictive Analytics, Customer Analysis, Digital Transformation, Case Studies, Information Technology, Analytical Skills, Analytics, Business Marketing, Statistical Analysis, Business Intelligence, Communication, Complex Problem Solving, R Programming, Data Analysis
Advanced · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Google Ads, Google Analytics, Marketing Analytics, Data Integration, Web Analytics, Data Access
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Logo Design, Color Theory, Design Elements And Principles, Graphic Design, Design, Typography, Storytelling, Layout Design, User Experience Design, Digital Design, Image Quality, Graphic and Visual Design, Adobe InDesign, Graphic and Visual Design Software, Design Research, Information Architecture, Adobe Photoshop, Web Design and Development, File Management
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Access, Database Management, Excel Macros, Microsoft 365, Database Development, Database Administration, Database Architecture and Administration, Data Maintenance, Microsoft Windows, Database Software, Databases, Relational Databases, Query Languages, Database Design, Data Entry, Microsoft Office, Data Presentation, Productivity Software, Scripting, User Interface (UI)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Application Development, Object Oriented Design, Data Visualization Software, Visualization (Computer Graphics), Programming Principles, Computer Graphics, Computational Thinking, Graphing, Verification And Validation, Development Environment, Software Visualization, Graphic and Visual Design, Data Presentation, Software Design Patterns, Application Design, Data Validation, C and C++, Program Development
Beginner · Specialization · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Data Synthesis, Data Integration, Data Literacy, Data Storytelling, Analysis, Case Studies, Business Analytics, Advanced Analytics, Analytical Skills, Strategic Decision-Making, Business Metrics, Forecasting, Media and Communications, Statistics, Persuasive Communication, Databases, Database Design, Innovation
Beginner · Course · 1 - 4 Weeks