Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Human Computer Interaction, Prototyping, Usability, User Experience, User Interface (UI) Design, Interaction Design, User Centered Design, Human Factors, User Research, Design Thinking, Information Architecture
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: ChatGPT, Practice Management Software, Technology Roadmaps, Patient Flow, Generative AI, Clinic Management Systems, Self Service Technologies, Prompt Engineering, Artificial Intelligence, Software As A Service, Patient Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lean Six Sigma, Project Documentation, Google Docs, Project Scoping, Information Architecture, Document Management, Project Planning, Organizational Skills
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Responsible AI, Lead Generation, Data Ethics, Google Gemini, Sales Process, Sales Management, Generative AI, Artificial Intelligence, OpenAI, ChatGPT, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, CI/CD, Application Deployment, Serverless Computing, Application Lifecycle Management, DevOps, Amazon Web Services, AWS CloudFormation, Continuous Integration, AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Amazon Elastic Compute Cloud, Continuous Delivery, Cloud Development, Containerization, Cloud Applications, Cloud Security, IT Automation, System Monitoring, Event Monitoring
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Agile Methodology, Stakeholder Analysis, Agile Project Management, Requirements Elicitation, Business Planning, Requirements Analysis, Business Requirements, Strategic Planning, Stakeholder Management, Project Management Software, Microsoft Teams, ChatGPT
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Data Analysis Expressions (DAX), Power BI, Microsoft Azure, Dashboard, Workflow Management, Data Integration, Cloud-Based Integration, Data Modeling, Multi-Tenant Cloud Environments, Enterprise Application Management, Data Visualization Software, Data Management, Serverless Computing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Unstructured Data, Go (Programming Language), Web Servers, MySQL, Web Scraping, Server Side, Kubernetes, Web Applications, Back-End Web Development, Software Development, Linux, Database Software, Relational Databases
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Business Leadership, Strategic Leadership, Data Ethics, Strategic Decision-Making, Responsible AI, Business Strategy, Data-Driven Decision-Making, Artificial Intelligence, Business Risk Management, Business Ethics, Organizational Leadership, Technology Strategies, Culture Transformation, Risk Management, Communication
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Information Architecture, User Experience Design, Persona (User Experience), Usability Testing, Interviewing Skills, Wireframing, Content Creation, Storytelling
Intermediate · Course · 1 - 3 Months