Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Responsible AI, Salesforce Development, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Process Automation, Automation, Analytics, Data-Driven Decision-Making, Predictive Modeling

Skills you'll gain: Data Ethics, AI Personalization, Responsible AI, Artificial Intelligence, Automation, Emerging Technologies, Augmented and Virtual Reality (AR/VR), Technology Roadmaps, Real Time Data, Innovation, Advanced Analytics, Predictive Analytics, Law, Regulation, and Compliance, Cognitive flexibility, Governance, Investment Management

Skills you'll gain: Java Platform Enterprise Edition (J2EE), Application Performance Management, Software Design Patterns, Java, Enterprise Architecture, Secure Coding, Model View Controller, Software Architecture, Application Security, Maintainability, Continuous Monitoring, Debugging, Scalability

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Compliance Management, Risk Mitigation, OpenAI, Mitigation, Ethical Standards And Conduct, Project Management Institute (PMI) Methodology, Prompt Engineering, Auditing, Risk Management Framework, Performance Metric

Skills you'll gain: Cucumber (Software), Behavior-Driven Development, Selenium (Software), Gherkin (Scripting Language), Test Automation, JUnit, Apache Maven, Test Case, Scenario Testing, Test Execution Engine, User Story, Java Programming, Maintainability

Skills you'll gain: Clinical Documentation, Generative AI Agents, ChatGPT, Patient Coordination, Practice Management Software, Care Coordination, Patient Flow, Case Management, Health Technology, Technology Roadmaps, No-Code Development, Health Informatics, Health Care Administration, Prompt Engineering, Patient Communication, Health Information Management and Medical Records, Business Process Automation, Decision Making

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: API Design, Restful API, Application Deployment, Spring Boot, Back-End Web Development, Data Modeling, Software Architecture, Object-Relational Mapping, System Configuration, Software Design, Application Development, Java Platform Enterprise Edition (J2EE), Business Logic

Skills you'll gain: Interaction Design, Computer Graphic Techniques

Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), Design

Skills you'll gain: Operating System Administration, Software Installation