IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: Accountability Frameworks, Recognizing Others, Team Management, Team Performance Management, Team Building, Team Leadership, Trustworthiness, Follow Through, Drive Engagement, Employee Engagement, Data-Driven Decision-Making, Employee Coaching, Coaching
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Improvement and Optimization, Dashboard, Process Optimization, Power BI, Stakeholder Communications, Dashboard Creation, Management Reporting, Financial Data, Financial Analysis, Process Improvement, Financial Acumen, Stakeholder Engagement, Business Metrics, Data Presentation, Business Reporting, Presentations, Data-Driven Decision-Making, Performance Reporting, Business Intelligence Software, Data Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Robotic Process Automation, Business Process Automation, Process Design, Automation, HR Tech, Workflow Management, Email Automation, Process Mapping, Data Storage Technologies, Data Validation, Data Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Business Metrics, Model Training, Feature Engineering, Predictive Modeling, Random Forest Algorithm, Supervised Learning, Scikit Learn (Machine Learning Library), Performance Metric, Machine Learning Algorithms, Regression Analysis, Continuous Monitoring, Statistical Methods
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Statistical Analysis, Predictive Modeling, Advanced Analytics, R (Software), R Programming, Statistical Methods, Data Manipulation, Business Analytics, Data Analysis, Predictive Analytics, Probability & Statistics, Analytics, Analytical Skills, Statistical Modeling, Regression Analysis, Statistical Programming, Time Series Analysis and Forecasting, Case Studies, Programming Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Data Visualization, Dashboard Creation, Key Performance Indicators (KPIs), System Monitoring, Performance Reporting, Performance Measurement, Performance Analysis, Business Intelligence, Data Visualization Software, Performance Metric, Business Intelligence Software, Continuous Monitoring, Cost Containment, Budget Management, Cost Management, Decision Making
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Cost Management, Project Schedules, Scope Management, Scheduling, Project Planning, Systems Development, Timelines, Requirements Management, Cost Estimation, Business Planning, Systems Analysis, Agile Project Management, Project Portfolio Management, Quality Management, IT Management, Information Systems, Strategic Planning, Project Management, Agile Methodology, Systems Thinking
Mixed · Course · 1 - 3 Months

Skills you'll gain: Multi-Cloud, AI Security, Enterprise Architecture, Cloud Computing Architecture, Security Architecture Review, Capacity Management, Cloud Platforms, Solution Architecture, Systems Architecture, Cloud Infrastructure, Infrastructure Architecture, Cloud Services, Artificial Intelligence and Machine Learning (AI/ML), Scalability, CI/CD, Infrastructure As A Service (IaaS), Capacity Planning, Systems Analysis, Security Controls, Blueprinting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Scraping, Robotic Process Automation, Transaction Processing, Debugging, Business Process Automation, Verification And Validation, Development Testing, HR Tech, Automation, Workflow Management, Application Frameworks, Data Entry, Data Integration, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Automation, Test Tools, Software Testing, Java, Test Data, Web Scraping, Java Programming, Software Design Patterns, Web Components, Maintainability, Data Import/Export, Data Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Mitigation, Cyber Threat Hunting, Digital Forensics, IT Security Architecture, Cybersecurity, Incident Management, Criminal Investigation and Forensics, Information Systems Security, Cyber Attacks, Threat Detection, Computer Security, Network Security, Analysis, Network Analysis, Linux Commands, Bash (Scripting Language), Digital Analysis, Windows PowerShell
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Automation, Email Marketing, Target Audience, Copywriting, Marketing Automation, Journey Mapping, Campaign Management, Automation, HubSpot CRM, Campaign Planning, Proofreading, Workflow Management, Marketing Communications, Content Creation, Writing, Editing, Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks