Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Google Gemini, Content Performance Analysis, Generative AI, Prompt Engineering, ChatGPT, Search Engine Optimization, Responsible AI, Performance Measurement, Web Analytics and SEO, Keyword Research, Content Creation, AI Personalization, Lead Generation, Metadata Management, Content Strategy
Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Supervised Learning, Machine Learning, Sampling (Statistics), Machine Learning Algorithms, Simulations, Deep Learning, Feature Engineering, Algorithms, Artificial Neural Networks, Model Evaluation, Performance Testing, Markov Model, Pseudocode, Probability Distribution, Linear Algebra, Performance Tuning
Intermediate · Specialization · 3 - 6 Months

New York Institute of Finance
Skills you'll gain: Credit Risk, Operational Risk, Portfolio Risk, Risk Management, Risk Management Framework, Business Risk Management, Risk Modeling, Risk Mitigation, Financial Market, Enterprise Risk Management (ERM), Risk Appetite, Risk Control, Risk Analysis, Derivatives, Governance, Portfolio Management, Capital Markets, Financial Analysis, Market Data, Key Performance Indicators (KPIs)
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Diagram Design, Pivot Tables And Charts, Microsoft Visio, Power BI, Microsoft Power Automate/Flow, Business Analysis, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Payroll Processing, Accounting Software, Financial Reporting, Payroll, Business Reporting, Accounting, General Accounting, Ledgers (Accounting), Tax Management, Workflow Management, Vendor Management, Accounts Payable, Small Business Accounting, Accounts Receivable, Reconciliation, Inventory and Warehousing, Tax Compliance, Inventory Management System, System Configuration, Billing & Invoicing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Serverless Computing, Cloud Security, Amazon Elastic Compute Cloud, Load Balancing, Database Management, Cloud Management, Amazon CloudWatch, Scalability, Cloud Computing, Amazon S3, Cloud Infrastructure, Virtual Networking, General Networking, Network Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Internet Of Things, Network Protocols, Cloud Computing Architecture, Amazon Web Services, Cloud Deployment, Embedded Systems, TCP/IP, IT Automation, Python Programming, Authentications, Encryption, Real Time Data
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Prompt Engineering, Google Gemini, Generative AI Agents, Responsible AI, Retrieval-Augmented Generation, Generative AI, Google Cloud Platform, AI Enablement, Google Workspace, AI Product Strategy, Gemini, Customer experience improvement, Data Governance, Productivity Software, Large Language Modeling, AI Workflows, Cloud Infrastructure, Artificial Intelligence, Cloud Computing, Collaboration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Target Audience, Campaign Management, Data-Driven Decision-Making, Marketing Effectiveness, Performance marketing, Data Validation, Real Time Data, Customer Insights, Trend Analysis, Data Quality, Anomaly Detection, Benchmarking
Beginner · Course · 1 - 4 Weeks

Keller Williams
Skills you'll gain: Lead Generation, Administrative Support, Real Estate, Office Management, Real Estate Sales, Value Propositions, Property and Real Estate, Sales Process, Customer Relationship Building, Database Management, Customer Acquisition Management, Sales Management, Client Services, Real Estate Transactions, Organizational Skills, Sales Prospecting, Sales Presentation, Contract Negotiation, Interpersonal Communications, Goal Setting
Beginner · Professional Certificate · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Access, Database Design, Relational Databases, Database Application, Database Management, Databases, Data Integration, Data Management, Information Management, Data Entry, Microsoft 365, Microsoft Office, Query Languages, User Interface (UI), Productivity Software
Mixed · Course · 1 - 3 Months

Skills you'll gain: C (Programming Language), Game Design, Programming Principles, Program Development, Computational Logic, Data Validation, Command-Line Interface, User Interface (UI), Data Structures
Beginner · Course · 1 - 4 Weeks