
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Cost Management, Earned Value Management, Cost Control, Budget Management, Cost Estimation, Agile Methodology, Quality Assurance, Project Performance, Quality Management, Quality Control, Project Accounting, Work Breakdown Structure, Variance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Drive Engagement, Customer Engagement, Social Media, Social Media Content, Social Media Strategy, Community Development, Content Development and Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis
Beginner · Guided Project · Less Than 2 Hours

Universidad de Palermo
Skills you'll gain: Data Storytelling, Storytelling, Marketing Communications, Data Visualization, Brand Strategy, Strategic Communication, Presentations, Content Creation, Branding, Driving engagement, Content Strategy, Target Audience
Intermediate · Course · 1 - 4 Weeks
University of Maryland, College Park
Skills you'll gain: Marketing Automation, Online Advertising, AI Enablement, Marketing Analytics, Natural Language Processing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Email Marketing, Lead Generation, Marketing Automation, A/B Testing, Campaign Management, Marketing Strategies, Performance Analysis, Content Creation, Customer Engagement, Driving engagement, Target Audience, Automation
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Collaboration, Professional Development, Employee Engagement, Leadership, Goal Setting, Coaching, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Diversity Awareness, Culture, Cultural Responsiveness, Intercultural Competence, Cultural Diversity, Teaching, Instructing, Curriculum Planning, Mathematics Education, Cultural Sensitivity, Education and Training, English Language, Language Learning, Pedagogy, Diversity Equity and Inclusion Initiatives, Student Engagement, Lesson Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Cleansing, Stakeholder Management, Rmarkdown, Data Presentation, Data Storytelling, Data Visualization, Data Validation, Data Literacy, Ggplot2, Data Ethics, Data-Driven Decision-Making, Interactive Data Visualization, Analytical Skills, Data Integrity, Dashboard, Data Synthesis, Data Visualization Software, Tableau Software, Case Studies, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainability Reporting, Environmental Social And Corporate Governance (ESG), Performance Measurement, Strategic Partnership, Sustainability Standards, Business Strategies, Business Leadership, Organizational Strategy, Business Ethics, Goal Setting, Key Performance Indicators (KPIs), Human Capital, Stakeholder Engagement, Brand Management, Employee Engagement, Systems Thinking, Supply Chain Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks