
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Selling Techniques, Consultative Selling, Value Propositions, Business Strategies, Marketing Strategies, Thought Leadership, Branding, Client Services, Innovation, Target Audience, Intellectual Property, Communication, Content Creation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Design Strategies, Project Design, Design, Consultative Approaches, Design Elements And Principles, Project Planning, Client Services, Project Management, Aesthetics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Illustrator, Adobe Photoshop, Responsible AI, Logo Design, Digital Design, Generative AI, Graphic Design, User Interface and User Experience (UI/UX) Design, Productivity Software, Visual Design, File Management, Process Design, Design Reviews, Prompt Engineering, Image Analysis, Presentations, Client Services, Content Creation, Branding, Storytelling
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Model View Controller, Software Design Patterns, Java Platform Enterprise Edition (J2EE), Project Design, Web Applications, Back-End Web Development, Server Side, Integrated Development Environments, Employee Performance Management, Registration, Databases, Authentications
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Database Design, SQL, MySQL, PHP (Scripting Language), Relational Databases, JSON, jQuery, Hypertext Markup Language (HTML), Javascript and jQuery, Ajax, Databases, Data Modeling, Database Application, Database Development, Debugging, Web Applications, Object Oriented Programming (OOP), Application Development, Web Development, Javascript
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Cloud Applications, Application Deployment, Application Programming Interface (API), Cloud API, Authentications, Payment Systems, Authorization (Computing), Role-Based Access Control (RBAC), UI Components, Identity and Access Management, Email Automation, Database Management, Transaction Processing, User Interface (UI), Data Validation
Advanced · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Application Development, Application Design, Integrated Development Environments, Software Architecture, Web Applications, Software Development Tools, Software Testing
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Firewall, Network Administration, Proxy Servers, Key Management, YAML, Identity and Access Management, Disaster Recovery
Advanced · Course · 3 - 6 Months

Skills you'll gain: Restful API, API Design, GitHub, Git (Version Control System), Postman API Platform, Application Deployment, Node.JS, Web Development, Server Side, Full-Stack Web Development, Back-End Web Development, Application Development, Web Applications, Web Frameworks, Front-End Web Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, System Configuration, Incident Management, Linux Servers, Virtualization, Virtual Machines, TCP/IP, Servers, Security Controls, Apache, Windows Servers, Software Installation, MySQL
Mixed · Course · 1 - 4 Weeks