Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Competitive Analysis, Customer Analysis, Customer Insights, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Business Priorities, Data Visualization, Marketing, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Based Systems Engineering, Unified Modeling Language, Systems Engineering, Software Systems, Systems Design, Systems Architecture, Systems Analysis, Simulations, Solution Architecture, System Requirements, Requirements Analysis, Verification And Validation, Functional Requirement, Cloud Computing
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: MLOps (Machine Learning Operations), Continuous Delivery, Applied Machine Learning, Google Cloud Platform, Cloud Applications, Artificial Intelligence and Machine Learning (AI/ML), Cloud API, Microsoft Azure, Computer Vision, Application Programming Interface (API), Natural Language Processing, Flask (Web Framework), Automation
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Organizational Change, Change Management, Business Transformation, People Management, Cloud Computing, Cloud Solutions, Digital Transformation, Technology Roadmaps, Team Building
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Cloud Computing, Cloud Services, Cloud Computing Architecture, Cloud Infrastructure, Cloud Solutions, Scalability, Cloud Platforms, Public Cloud, Software As A Service, Infrastructure As A Service (IaaS), Cloud Storage, Platform As A Service (PaaS), Private Cloud, Hybrid Cloud Computing, Virtualization
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: React Native, Mobile Development, Responsive Web Design, Docker (Software), Azure DevOps, Restful API, Cross Platform Development, Microservices, Containerization, User Interface and User Experience (UI/UX) Design, DevOps, UI Components, ASP.NET, iOS Development, CI/CD, .NET Framework, Unit Testing, Software Testing, Android Development, Version Control
Intermediate · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Infrastructure Architecture, Virtual Private Networks (VPN), Scenario Testing, Amazon CloudWatch, System Support, Customer Support, Cloud Storage, Serverless Computing, Security Controls
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Containerization, Google Cloud Platform, Application Deployment, Cloud Management, Cloud Services, Cloud Infrastructure, Cloud Computing Architecture, Docker (Software), Cloud Computing, YAML
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Land Management, Risk Management, Real Estate, Legal Risk, Water Resource Management, Balance Sheet, Food and Beverage, Supply Chain, Environmental Social And Corporate Governance (ESG), Investments, Commercial Real Estate, Property and Real Estate, Food Quality Assurance And Control, Risk Mitigation, Business Risk Management, Transportation, Supply Chain, and Logistics, Supply Chain Systems, Asset Management, Financial Analysis, Consumer Behaviour
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Marketing Analytics, Performance Reporting, Marketing Channel, Generative AI, Microsoft 365, Customer Analysis, Artificial Intelligence, Customer experience improvement, Customer Retention
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design and Development, Browser Compatibility, User Interface and User Experience (UI/UX) Design, User Experience Design, Requirements Analysis, Client Services, Javascript
Mixed · Course · 1 - 4 Weeks