
Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Sales Strategy, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, Sales Presentation, Solution Selling, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building, Active Listening
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Electrical Systems, Basic Electrical Systems, Hardware Troubleshooting, Software Systems, Electrical Engineering, Test Engineering, Systems Integration, Debugging, Performance Tuning
Beginner · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Virtual Teams, Recognizing Others, Conflict Management, Emotional Intelligence, Empathy & Emotional Intelligence, Collaboration, Occupational Health, Teamwork, Stress Management, Employee Engagement, Mental Health, Occupational Safety and Health Administration (OSHA), Crisis Management, Workplace inclusivity, Occupational Safety And Health, Human Resource Policies, Self-Awareness, Resilience, Communication, Leadership and Management
Beginner · Specialization · 3 - 6 Months

Fractal Analytics
Skills you'll gain: AI Enablement, Business Leadership, Strategic Leadership, Responsible AI, Business Strategy, Generative Adversarial Networks (GANs), Data Strategy, Business Transformation, Strategic Decision-Making, Organizational Effectiveness, Deep Learning, Artificial Intelligence, Organizational Development, Human Centered Design, Data Quality, Design Thinking, Governance, User Centered Design, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Marketing Planning, Customer Engagement, Strategic Marketing, Marketing Management, Marketing Effectiveness, Marketing Strategies, Marketing, Market Research, Market Analysis, Market Dynamics, Brand Management, Customer experience strategy (CX), Key Performance Indicators (KPIs), Performance Measurement
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Data Ethics, HR Tech, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, AI Enablement, Generative AI, Business Ethics, User Feedback, Document Management, Personalized Service, ChatGPT, Employee Engagement, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Retention, Team Motivation, Talent Management, Drive Engagement, Team Building, People Development, Teamwork, Employee Engagement, Strategic Leadership, Constructive Feedback, Leadership Development, Performance Management, Workplace inclusivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, AI Product Strategy, AI Enablement, Responsible AI, Data Ethics, Strategic Leadership, Business Leadership, Technology Roadmaps, Data Strategy, Artificial Intelligence, Business Strategies, Strategic Thinking, Milestones (Project Management), Agile Project Management, Compliance Training, Compliance Management, Data Management, AI Orchestration, Artificial Intelligence and Machine Learning (AI/ML), Team Building
Advanced · Course · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Student Engagement, Teaching, Empowerment, Instructional Strategies, Writing, Mentorship, Case Studies, Literacy, Constructive Feedback
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Stakeholder Engagement, Scrum (Software Development), Agile Methodology, Stakeholder Management, Team Motivation, Agile Software Development, Team Leadership, Sprint Retrospectives, Kanban Principles, Team Building, Sprint Planning, Risk Analysis, Agile Product Development, Earned Value Management, Team Management, Backlogs, Continuous Improvement Process, Lean Methodologies, Risk Management
Beginner · Specialization · 3 - 6 Months