Skills you'll gain: OSI Models, Network Security, TCP/IP, Network Architecture, Network Protocols, General Networking, Network Routers, Routing Protocols, Public Key Infrastructure, Network Model, Cryptography, Web Applications

Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Computer Security Incident Management, Security Management, Ubuntu, Linux Administration, File Systems, Routing Protocols, OSI Models, Application Development, Remote Access Systems, Scripting, MySQL

Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Cloud Storage, Data Management

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

Skills you'll gain: Network Troubleshooting, Microsoft Azure, Virtual Machines, Load Balancing, Cloud Infrastructure, Network Administration, Network Architecture, System Configuration, Cloud Security, Cloud Storage, Data Security, Scalability

Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud Computing, Virtual Private Networks (VPN), General Networking, Network Administration, DevOps

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy

Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, Cloud Computing Architecture, Cloud Infrastructure, Virtual Machines, Network Architecture, Amazon Elastic Compute Cloud

Skills you'll gain: Threat Modeling, Vulnerability Assessments, Blockchain, Application Security, Cryptographic Protocols, Computer Security, Security Testing, Security Engineering, Network Security, Data Security, Infrastructure Security, Cryptography, Malware Protection, Scripting, Transaction Processing, Secure Coding, Network Protocols, Key Management, Encryption