
Coursera
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Marketing Automation, Customer Insights, Email Marketing, Email Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cross-Channel Marketing, Return On Investment, Marketing Budgets, Marketing Strategies, Campaign Management, Marketing Channel, Meta Ads Manager, Data Presentation, Campaign Planning, Coordination, Digital Marketing Campaigns, Google Ads, Advertising Campaigns, Content Performance Analysis, Marketing Effectiveness, Performance marketing, Performance Analysis, Data-Driven Decision-Making, Budget Management, Lead Generation
Beginner · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Cost Reduction, Cost Control, Operational Efficiency, Operating Cost, Customer Analysis, Cost Accounting, Cost Benefit Analysis, Expense Management, Cost Estimation, Gross Profit, Operating Expense, Profit and Loss (P&L) Management, Cost Management, Process Optimization, Marketing Budgets, Management Accounting, Lean Methodologies, Capacity Management, Organizational Effectiveness, Leadership
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Customer Relationship Management, Google Cloud Platform, Generative AI, Large Language Modeling, Applied Machine Learning, Predictive Modeling, Artificial Intelligence, Query Languages
Intermediate · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Business Systems, Business Technologies, Enterprise Resource Planning, Excel Formulas, Enterprise Application Management, Supply Chain Management, Geospatial Information and Technology, Management Information Systems, Microsoft Excel, Geographic Information Systems, Web Development, GIS Software, Web Applications, Customer Relationship Management, Web Design and Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Merchandise Displays, Business Requirements, Workflow Management, Code Review, Project Design, Blogs, E-Commerce, Front-End Web Development, Software Installation, Content Management Systems, System Configuration, Program Implementation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pinterest, Product Promotion, Advertising, Advertising Campaigns, Merchandising, E-Commerce, Content Creation, Social Media Marketing, Social Media
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Gemini, Google Gemini, Generative AI, Google Cloud Platform, Customer Relationship Management, Predictive Modeling, SQL, Big Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Python Programming
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Email Automation, Customer Analysis, Customer Engagement, Customer Retention, Email Marketing, Driving engagement, Conversion Funnel Analysis, Customer Communications Management, AI Personalization, Customer experience improvement, Automation, Workflow Management, Copywriting, Data-Driven Decision-Making, Workforce Planning, Communication
Intermediate · Course · 1 - 4 Weeks

CertNexus
Skills you'll gain: Data Science, Data Strategy, Internet Of Things, AI Product Strategy, Analytics, Big Data, Data Collection, Artificial Intelligence, Descriptive Analytics, Artificial Intelligence and Machine Learning (AI/ML), Predictive Analytics, Process Optimization, Process Improvement and Optimization, Cloud Computing, Operations, Marketing, Operational Efficiency, Customer Service, User Experience, Prototyping
Mixed · Course · 1 - 3 Months
Coursera
Skills you'll gain: Model Evaluation, MLOps (Machine Learning Operations), Classification Algorithms, Model Deployment, Machine Learning Software, Applied Machine Learning, Machine Learning Algorithms, Java, Software Design Patterns, Data-Driven Decision-Making, Logistic Regression, Business Metrics, Benchmarking, Decision Tree Learning, Matrix Management, Business
Intermediate · Course · 1 - 4 Weeks