
Coursera
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Marketing Automation, Customer Insights, Email Marketing, Email Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cross-Channel Marketing, Return On Investment, Marketing Budgets, Marketing Strategies, Campaign Management, Marketing Channel, Meta Ads Manager, Data Presentation, Campaign Planning, Coordination, Digital Marketing Campaigns, Google Ads, Advertising Campaigns, Content Performance Analysis, Marketing Effectiveness, Performance marketing, Performance Analysis, Data-Driven Decision-Making, Budget Management, Lead Generation
Beginner · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Cost Reduction, Cost Control, Operational Efficiency, Operating Cost, Customer Analysis, Cost Accounting, Cost Benefit Analysis, Expense Management, Cost Estimation, Gross Profit, Operating Expense, Profit and Loss (P&L) Management, Cost Management, Process Optimization, Marketing Budgets, Management Accounting, Lean Methodologies, Capacity Management, Organizational Effectiveness, Leadership
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Customer Relationship Management, Google Cloud Platform, Generative AI, Large Language Modeling, Applied Machine Learning, Predictive Modeling, Artificial Intelligence, Query Languages
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Applied Machine Learning, Google Cloud Platform, Generative AI, Customer Relationship Management, Predictive Modeling, Query Languages, SQL, AI Integrations, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Email Marketing, Data Mapping, Marketing Automation, Data Validation, Customer Relationship Management, Gmail, Email Automation, Marketing Effectiveness, Data Integration, Marketing, Customer Data Management, Personalized Campaigns, Data Quality, Data Import/Export, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gemini, Google Gemini, SQL, Generative AI, Applied Machine Learning, Google Cloud Platform, Customer Relationship Management, Query Languages, Python Programming
Intermediate · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Business Systems, Business Technologies, Enterprise Resource Planning, Excel Formulas, Enterprise Application Management, Supply Chain Management, Geospatial Information and Technology, Management Information Systems, Microsoft Excel, Geographic Information Systems, Web Development, GIS Software, Web Applications, Customer Relationship Management, Web Design and Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Merchandise Displays, Visual Merchandising, Workflow Management, Project Scoping, E-Commerce, Business Workflow Analysis, Content Management Systems, Information Architecture, Project Planning, User Interface and User Experience (UI/UX) Design, Software Installation
Beginner · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Quality Management, Quality Improvement, Information Technology, Security Awareness, Personally Identifiable Information, Cybersecurity, Cyber Attacks, Information Systems, Threat Management, Business Process, Malware Protection, Technology Strategies, Information Privacy, Digital Advertising, Online Advertising, Digital Marketing, E-Commerce, Digital Transformation, Business Strategy, Intellectual Property
Beginner · Course · 1 - 3 Months
Coursera
Skills you'll gain: Model Evaluation, MLOps (Machine Learning Operations), Classification Algorithms, Model Deployment, Machine Learning Software, Applied Machine Learning, Machine Learning Algorithms, Java, Software Design Patterns, Data-Driven Decision-Making, Logistic Regression, Business Metrics, Benchmarking, Decision Tree Learning, Matrix Management, Business
Intermediate · Course · 1 - 4 Weeks