Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Video Editing, Canva (Software), Video Production, Marketing Materials, Content Creation, Digital Content, Animations, Multimedia, Storytelling, Typography, Branding, Data Import/Export, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: LangGraph, AI Orchestration, System Monitoring, CrewAI, Agentic Workflows, Continuous Monitoring, Agentic systems, Enterprise Application Management, Event Monitoring, Artificial Intelligence and Machine Learning (AI/ML), Site Reliability Engineering, AI Enablement, Model Deployment, Generative AI Agents, Generative Model Architectures, AI Security, Systems Architecture, Software Architecture, Application Deployment, Middleware
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Software Installation, Programming Principles, Other Programming Languages, Functional Design, Computer Programming, Ruby (Programming Language), Theoretical Computer Science, Software Design, Computational Thinking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, Prompt Engineering, Anthropic Claude, AI Orchestration, Application Programming Interface (API), Prompt Patterns, Restful API, Prompt Engineering Tools, LLM Application, JSON, Generative AI Agents, Tool Calling, Generative AI, Artificial Intelligence, Agentic systems, Automation, Scalability, Servers
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Operating System Administration, Cloud Computing, Linux Commands, Linux Administration, Linux Servers, Cloud Security, Operating Systems, Windows PowerShell, Windows Servers, File Systems, System Software, Mac OS, Command-Line Interface, Active Directory, Computer Systems, Virtual Machines, Firewall, Virtualization, Containerization, User Accounts
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Civil Engineering, Sustainable Architecture, Building Design, Innovation, Sustainable Design, Structural Engineering, Robotics, 3D Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Employee Engagement, Driving engagement, Project Design, Key Performance Indicators (KPIs), Employee Relations, Program Management, Change Management
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Data Structures, Data Processing, Virtual Machines, Verification And Validation, Program Development, Data Preprocessing, Python Programming, Debugging, Maintainability, Programming Principles, Application Development, Scripting, Scripting Languages, Computer Programming, Software Installation, Development Environment, Software Development, Computer Programming Tools, Computational Logic, Cross Platform Development
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Modeling, User Interface (UI), C# (Programming Language), Microsoft Visual Studio, Application Development, User Interface and User Experience (UI/UX) Design, Data Management, Data Validation, Object Oriented Programming (OOP), Verification And Validation
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Microsoft Office, Pivot Tables And Charts, Excel Macros, Data Presentation, Microsoft 365, Business Intelligence, Data Visualization Software, Productivity Software, Data Visualization, Data Integration, Data Entry, Key Performance Indicators (KPIs), Data Management, Document Management, File Management, Performance Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Data Presentation, Heat Maps, Geospatial Mapping, SQL, Data Visualization Software, Statistical Reporting, Statistical Visualization, Data Visualization, Plot (Graphics), Pivot Tables And Charts, Management Reporting, Business Reporting, Microsoft Access, Business Intelligence Software, Business Intelligence, Data Analysis Software, Data Analysis, Relational Databases, Query Languages, Microsoft Office
Intermediate · Specialization · 1 - 3 Months