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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Popular Customer Service Courses and Certifications


  • W

    Whizlabs

    Exam Prep AZ-104: Microsoft Azure Administrator Associate

    Skills you'll gain: Azure Active Directory, Role-Based Access Control (RBAC), Virtual Networking, Microsoft Azure, Kubernetes, Containerization, Network Troubleshooting, Single Sign-On (SSO), Cloud Storage, Active Directory, Virtual Machines, Virtual Private Networks (VPN), Data Storage, Cloud Management, Application Deployment, Network Architecture, Cloud Deployment, Identity and Access Management, Cloud Services, System Monitoring

    ★ 4.2 (141) · Intermediate · Specialization · 1 - 3 Months

  • I

    Illinois Tech

    Hardware and Operating System Foundations II

    Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, Package and Software Management, System Monitoring, Graphical Tools, Software Installation, File Management

    ★ 4.6 (66) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Search and Display Advertising

    Skills you'll gain: Google Ads, Online Advertising, Pay Per Click Advertising, Digital Advertising, Search Engine Marketing, Keyword Research, Search Engine Optimization, Advertising Campaigns, Advertising, Paid media, Web Analytics and SEO, Performance marketing, Bidding, Automation, Consumer Behaviour

    ★ 4.5 (98) · Beginner · Course · 1 - 3 Months

  • D

    DeepLearning.AI

    Source Systems, Data Ingestion, and Pipelines

    Skills you'll gain: Apache Airflow, Data Pipelines, Data Integration, Infrastructure as Code (IaC), Terraform, Extract, Transform, Load, Amazon CloudWatch, IT Automation, Data Quality, Amazon Web Services, CI/CD, Data Processing, Data Transformation, NoSQL, Network Troubleshooting

    ★ 4.7 (136) · Intermediate · Course · 1 - 4 Weeks

  • S

    Salesforce

    Conversational Selling Playbook for SDRs

    Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Selling Techniques, Sales, Sales Strategy, Closing (Sales), Rapport Building, Empathy, Cross-Channel Marketing, Active Listening, Persona Development

    ★ 4.8 (46) · Beginner · Course · 1 - 3 Months

  • A

    Advancing Women in Tech

    The Business of Product Management II

    Skills you'll gain: Product Roadmaps, Product Management, Agile Product Development, Customer Retention, Product Planning, Financial Analysis, Product Development, Financial Statement Analysis, Customer Analysis, Customer experience improvement, Innovation, Revenue Management, Business Metrics, Financial Statements, Brand Loyalty, Financial Acumen, Customer Engagement, Agile Methodology, Initiative and Leadership, Commercialization

    ★ 4.6 (236) · Beginner · Course · 1 - 4 Weeks

  • T

    Tableau Learning Partner

    Advanced Data Visualization with Tableau

    Skills you'll gain: Data Visualization Software, Spatial Data Analysis, Tableau Software, Data Storytelling, Statistical Visualization, Interactive Data Visualization, Data Presentation, Geospatial Information and Technology, Geospatial Mapping, Data Analysis, Business Intelligence, Data Mapping, Conversion Funnel Analysis

    ★ 4.9 (107) · Beginner · Course · 1 - 4 Weeks

  • L

    Ludwig-Maximilians-Universität München (LMU)

    高阶竞争策略(中文版)

    Skills you'll gain: Mergers & Acquisitions, Customer Retention, Growth Strategies, Business Strategy, Product Strategy, Competitive Analysis, Market Dynamics, Revenue Management, Marketing Strategies, E-Commerce, Consolidation, Regulation and Legal Compliance, Consumer Behaviour

    ★ 4.8 (101) · Mixed · Course · 1 - 3 Months

  • M

    Microsoft

    Requirements Gathering in Business Analysis

    Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Requirements Management, Project Documentation, Functional Specification, Diagram Design, Needs Assessment, Data Visualization

    ★ 4.7 (105) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Preparing for DP-900: Microsoft Azure Data Fundamentals Exam

    Skills you'll gain: Microsoft Azure, Database Theory, Cloud Services, Relational Databases, Databases, Data Store, Cloud Storage, Analytics, Data Storage, NoSQL, Data Warehousing, SQL

    ★ 4.7 (144) · Beginner · Course · 1 - 4 Weeks

  • S

    Shanghai Jiao Tong University

    当代应用心理学

    Skills you'll gain: Human Factors, Consumer Behaviour, Marketing Psychology, Organizational Leadership, Mental Health Diseases and Disorders, Psychological Evaluations, Psychology, Community Mental Health Services, Human Relations Movement, Organizational Effectiveness, Mental Health, Professional Development, Applied Behavior Analysis, Organizational Development, Emotional Intelligence, Criminal Investigation and Forensics, People Management, Leadership Studies, Human Development, Behavior Management

    ★ 4.6 (97) · Mixed · Course · 1 - 3 Months

  • B

    Board Infinity

    Build Website with HTML, JavaScript, AngularJS, and React

    Skills you'll gain: Angular, Cascading Style Sheets (CSS), Web Design and Development, Front-End Web Development, Responsive Web Design, jQuery, React.js, Javascript, Web Applications, JavaScript Frameworks, Frontend Integration, Application Frameworks, Web Development, UI Components, digital literacy, Web Content Accessibility Guidelines, User Interface (UI), Event-Driven Programming, Maintainability

    ★ 4.4 (50) · Beginner · Specialization · 1 - 3 Months

1…135136137…465

In summary, here are 10 of our most popular customer service courses

  • Exam Prep AZ-104: Microsoft Azure Administrator Associate: Whizlabs
  • Hardware and Operating System Foundations II: Illinois Tech
  • Search and Display Advertising: University of Colorado Boulder
  • Source Systems, Data Ingestion, and Pipelines: DeepLearning.AI
  • Conversational Selling Playbook for SDRs: Salesforce
  • The Business of Product Management II: Advancing Women in Tech
  • Advanced Data Visualization with Tableau: Tableau Learning Partner
  • 高阶竞争策略(中文版): Ludwig-Maximilians-Universität München (LMU)
  • Requirements Gathering in Business Analysis: Microsoft
  • Preparing for DP-900: Microsoft Azure Data Fundamentals Exam: Microsoft

Skills you can learn in Marketing

Market (economics) (28)
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Social Media Marketing (9)
Brand Management (7)

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