Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.
Skills you'll gain: Productivity, Productivity Software, Collaborative Software, Calendar Management, Organizational Skills, Project Management Software, Scheduling, Time Management, Prioritization, Document Management, Workflow Management, Goal Setting, Project Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Object Oriented Programming (OOP), Programming Principles, Computer Programming, Scripting Languages, Data Import/Export, Data Structures, Python Programming, Integrated Development Environments, Scripting, Computational Logic, Computer Science, Data Storage, File Management
Beginner · Specialization · 3 - 6 Months

MathWorks
Skills you'll gain: Image Analysis, Matlab, Computer Vision, Spatial Data Analysis, Digital Signal Processing, Geospatial Information and Technology, Quantitative Research, Algorithms
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Land Management, Risk Management, Real Estate, Legal Risk, Water Resource Management, Balance Sheet, Food and Beverage, Supply Chain, Environmental Social And Corporate Governance (ESG), Investments, Food Quality Assurance And Control, Risk Mitigation, Business Risk Management, Transportation, Supply Chain, and Logistics, Supply Chain Systems, Asset Management, Financial Analysis, Decision Making, Supply Chain Management, Consumer Behaviour
Intermediate · Specialization · 3 - 6 Months

Lund University
Skills you'll gain: Labor Law, Arbitration, Environmental Laws, Case Law, Legal Writing, Legal Research, Labor Relations, Tax, Tax Laws, Regulation and Legal Compliance, Commercial Laws, Compliance Management, Business, Contract Management, Governance
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Supply Chain Management, Supply Chain, Capacity Planning, Production Planning, Materials Management, Forecasting, Performance Measurement, Microsoft Excel, Data-Driven Decision-Making, Statistical Methods, Key Performance Indicators (KPIs), Data Analysis, Regression Analysis
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Data Lakes, Data Visualization, Data Architecture, Amazon Web Services, Data Engineering, Data Infrastructure, Data Warehousing, Data Processing, Amazon S3, Query Languages, AWS Identity and Access Management (IAM), Data Management, Data Transformation, Data Governance, Data Import/Export, Data Storage, Data Science, Machine Learning
Beginner · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Design Thinking, Stakeholder Analysis, Human Centered Design, User Experience, Persona Development, Process Mapping, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Customer Insights, Strategic Thinking, Innovation, Interviewing Skills
Beginner · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Strategic Marketing, Product Marketing, Marketing, Marketing Strategy and Techniques, Value Propositions, Promotional Strategies, Market Research, Branding, Market Analysis, Marketing Channel, Customer experience strategy (CX), Product Development, Customer Insights, Brand Awareness, Competitive Analysis, Business Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Order Fulfillment, Media Planning, Social Media Campaigns, Google Ads, Social Media Marketing, Social Media Strategy, Performance Measurement, Customer Acquisition Management, Brand Loyalty, Search Engine Marketing, E-Commerce, Target Audience, Search Engine Optimization, Online Advertising, Social Media Management, Customer Relationship Management, Customer Retention, Marketing Analytics, Campaign Management
Beginner · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: No-Code Development, Application Deployment, Application Development, User Interface and User Experience (UI/UX) Design, Data Integration, Cloud Applications, User Interface (UI), Spreadsheet Software
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Governance, Stakeholder Engagement, Regulatory Compliance, Compliance Management, Risk Management, Business Ethics, Stakeholder Management, Corporate Strategy, Corporate Communications, Business Management, Corporate Sustainability, Business Reporting, Accountability
Beginner · Course · 1 - 4 Weeks