Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: OAuth, JSON, Data Wrangling, Application Programming Interface (API), API Design, Application Security
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Sales Enablement, Account Management, Microsoft Copilot, File Management, Communication, Workflow Management, Brainstorming, Scheduling
Advanced · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Project, Resource Management, Project Management Software, Resource Allocation, Project Schedules, Project Planning, Project Design, Project Scoping, Microsoft 365, Project Management, Work Breakdown Structure, Project Coordination, Microsoft Office, Project Estimation, Timelines, Scheduling, Project Documentation, Dependency Analysis, Productivity Software, User Interface (UI)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Multimodal Prompts, Generative AI, AI Workflows, AI Orchestration, Microsoft Azure, Computer Vision, Image Analysis, Solution Design, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Kubernetes, Identity and Access Management, Google Cloud Platform, Containerization, Cloud Management, Cloud Computing, Cloud Infrastructure, Application Deployment, Command-Line Interface, Continuous Delivery
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Clinical Data Management, Electronic Data Capture (EDC), Data Management, Data Collection, Case Report Forms, Data Sharing, Health Informatics, Data Strategy, Data Quality, Good Clinical Practices (GCP), Sampling (Statistics), Data Integrity, Data Validation, Regulatory Compliance
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Experimentation, Research Design, Statistical Modeling, Statistical Methods, Applied Machine Learning, Supervised Learning, Logistic Regression, Predictive Modeling, Statistical Programming, Statistical Analysis, Statistical Inference, Simulation and Simulation Software, Probability & Statistics, Data Science, Data Visualization, Simulations, Data Analysis, Data Analysis Software
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Responsible AI, Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, Google Cloud Platform, AI Enablement, Google Workspace, AI Orchestration, Agentic systems, Customer experience improvement, AI Workflows, Productivity Software, Retrieval-Augmented Generation, Tool Calling, Cloud Computing, Artificial Intelligence, Business Solutions, Cloud Infrastructure, Collaboration
Beginner · Specialization · 3 - 6 Months
University of Colorado Boulder
Skills you'll gain: Electrical Safety, Electrical Systems, High Voltage, Simulations, Electronic Components, Safety Standards, Estimation, Control Systems, Basic Electrical Systems, Thermal Management, Mathematical Modeling, Power Electronics, Electrical Power, Failure Analysis, Probability, Electrical Engineering, Electronic Systems, Model Evaluation, Simulation and Simulation Software, Machine Learning Methods
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Responsible AI, ChatGPT, Data Ethics, Education Software and Technology, Generative AI, Digital pedagogy, LLM Application, AI Security, AI Personalization, Canva (Software), Personally Identifiable Information, Instructional Design, Information Privacy
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Sales Strategy, Price Negotiation, Customer Retention, Product Strategy, Upselling, Coaching, Case Studies, E-Commerce, Customer Relationship Building, Service Design
Mixed · Course · 1 - 3 Months