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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: New
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    Coursera

    Connect and Transform External Data Seamlessly

    Skills you'll gain: OAuth, JSON, Data Wrangling, Application Programming Interface (API), API Design, Application Security

    Intermediate · Course · 1 - 4 Weeks

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    Microsoft

    Foundations of Account Management

    Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Sales Enablement, Account Management, Microsoft Copilot, File Management, Communication, Workflow Management, Brainstorming, Scheduling

    Advanced · Course · 1 - 4 Weeks

  • Status: New
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    Logical Operations

    Microsoft Project 2019–2024/365: Part 1

    Skills you'll gain: Microsoft Project, Resource Management, Project Management Software, Resource Allocation, Project Schedules, Project Planning, Project Design, Project Scoping, Microsoft 365, Project Management, Work Breakdown Structure, Project Coordination, Microsoft Office, Project Estimation, Timelines, Scheduling, Project Documentation, Dependency Analysis, Productivity Software, User Interface (UI)

    Mixed · Course · 1 - 3 Months

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    Microsoft

    Multimodal and cross-modal AI integrations

    Skills you'll gain: Prompt Engineering, Multimodal Prompts, Generative AI, AI Workflows, AI Orchestration, Microsoft Azure, Computer Vision, Image Analysis, Solution Design, Application Programming Interface (API)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google Cloud

    Getting Started with Google Kubernetes Engine

    Skills you'll gain: Kubernetes, Identity and Access Management, Google Cloud Platform, Containerization, Cloud Management, Cloud Computing, Cloud Infrastructure, Application Deployment, Command-Line Interface, Continuous Delivery

    4.5
    Rating, 4.5 out of 5 stars
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    3.7K reviews

    Intermediate · Course · 1 - 3 Months

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    Vanderbilt University

    Data Management for Clinical Research

    Skills you'll gain: Clinical Data Management, Electronic Data Capture (EDC), Data Management, Data Collection, Case Report Forms, Data Sharing, Health Informatics, Data Strategy, Data Quality, Good Clinical Practices (GCP), Sampling (Statistics), Data Integrity, Data Validation, Regulatory Compliance

    4.7
    Rating, 4.7 out of 5 stars
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    1.8K reviews

    Beginner · Course · 1 - 3 Months

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    Arizona State University

    Classification and Planned Experiments

    Skills you'll gain: Experimentation, Research Design, Statistical Modeling, Statistical Methods, Applied Machine Learning, Supervised Learning, Logistic Regression, Predictive Modeling, Statistical Programming, Statistical Analysis, Statistical Inference, Simulation and Simulation Software, Probability & Statistics, Data Science, Data Visualization, Simulations, Data Analysis, Data Analysis Software

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    University of Toronto

    Communication Strategies for a Virtual Age

    Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation

    4.8
    Rating, 4.8 out of 5 stars
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    4.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Google Cloud

    Generative AI Leader

    Skills you'll gain: Responsible AI, Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, Google Cloud Platform, AI Enablement, Google Workspace, AI Orchestration, Agentic systems, Customer experience improvement, AI Workflows, Productivity Software, Retrieval-Augmented Generation, Tool Calling, Cloud Computing, Artificial Intelligence, Business Solutions, Cloud Infrastructure, Collaboration

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    University of Colorado Boulder

    Algorithms for Battery Management Systems

    Skills you'll gain: Electrical Safety, Electrical Systems, High Voltage, Simulations, Electronic Components, Safety Standards, Estimation, Control Systems, Basic Electrical Systems, Thermal Management, Mathematical Modeling, Power Electronics, Electrical Power, Failure Analysis, Probability, Electrical Engineering, Electronic Systems, Model Evaluation, Simulation and Simulation Software, Machine Learning Methods

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    2.6K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    OpenAI

    ChatGPT Foundations for Teachers

    Skills you'll gain: Prompt Engineering, Responsible AI, ChatGPT, Data Ethics, Education Software and Technology, Generative AI, Digital pedagogy, LLM Application, AI Security, AI Personalization, Canva (Software), Personally Identifiable Information, Instructional Design, Information Privacy

    4.9
    Rating, 4.9 out of 5 stars
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    374 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
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    Alex Genadinik

    Pricing Strategies

    Skills you'll gain: Sales Strategy, Price Negotiation, Customer Retention, Product Strategy, Upselling, Coaching, Case Studies, E-Commerce, Customer Relationship Building, Service Design

    Mixed · Course · 1 - 3 Months

Searches related to service design

service design thinking
medical device design
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designing and building ai products and services
business service design
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…137138139…741

In summary, here are 10 of our most popular service design courses

  • Connect and Transform External Data Seamlessly: Coursera
  • Foundations of Account Management: Microsoft
  • Microsoft Project 2019–2024/365: Part 1: Logical Operations
  • Multimodal and cross-modal AI integrations: Microsoft
  • Getting Started with Google Kubernetes Engine: Google Cloud
  • Data Management for Clinical Research: Vanderbilt University
  • Classification and Planned Experiments: Arizona State University
  • Communication Strategies for a Virtual Age: University of Toronto
  • Generative AI Leader: Google Cloud
  • Algorithms for Battery Management Systems: University of Colorado Boulder

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