Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Duke University
Skills you'll gain: Prompt Engineering, Generative AI, Retrieval-Augmented Generation, Generative Model Architectures, ChatGPT, OpenAI, Multimodal Prompts, Large Language Modeling, OpenAI API, Hugging Face, Responsible AI, GitHub, Python Programming, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: React.js, Routing Protocols, UI Components, JavaScript Frameworks, Frontend Performance, Front-End Web Development, Performance Tuning, Web Content Accessibility Guidelines, Cascading Style Sheets (CSS), Event-Driven Programming, User Experience Design, User Interface (UI), Jest (JavaScript Testing Framework), Web Development Tools, Interaction Design, Debugging, Javascript, Application Performance Management, Web Frameworks, Data Management
Intermediate · Specialization · 3 - 6 Months

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Statistical Modeling, Statistical Methods, Model Evaluation, Markov Model, Statistical Analysis, Regression Analysis, R Programming, Data Analysis, Probability Distribution
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Supply Chain Management, Supply Chain, Capacity Planning, Production Planning, Materials Management, Forecasting, Performance Measurement, Microsoft Excel, Data-Driven Decision-Making, Statistical Methods, Key Performance Indicators (KPIs), Data Analysis, Regression Analysis
Intermediate · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Labor Law, Arbitration, Environmental Laws, Case Law, Legal Writing, Legal Research, Labor Relations, Tax, Tax Laws, Regulation and Legal Compliance, Commercial Laws, Compliance Management, Business, Contract Management, Governance
Beginner · Course · 1 - 3 Months
The Hong Kong University of Science and Technology
Skills you'll gain: Structural Analysis, Mechanics, Engineering Calculations, Mechanical Engineering, Civil Engineering, Engineering Analysis, Engineering Drawings, Geometry, Algebra, Applied Mathematics
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: C (Programming Language), Software Documentation, Programming Principles, Computer Programming, Debugging, Development Environment, Engineering Calculations
Beginner · Course · 1 - 3 Months

Skills you'll gain: NSX-T Network Virtualization, Virtual Networking, Virtualization, Network Architecture, Disaster Recovery, Software-Defined Networking, Network Security, Business Continuity Planning, IT Automation, Firewall, Network Routing, Business Transformation, Application Security, Hybrid Cloud Computing
Intermediate · Course · 1 - 3 Months

Yale University
Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Patient Positioning, Neurology, Physical Therapy
Intermediate · Course · 1 - 3 Months

New York Institute of Finance
Skills you'll gain: Working Capital, Supplier Management, Supply Chain Management, Blockchain, FinTech, Supply Chain Systems, Supply Chain, Cash Flows, Cash Management, Customer Analysis, Financial Market, Market Opportunities, Market Trend, Transaction Processing, Market Dynamics, Market Analysis, Stakeholder Analysis, Risk Modeling, Commercial Banking, Emerging Technologies
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Java Programming, Java, Development Environment, Computer Programming, Integrated Development Environments, Object Oriented Programming (OOP), Data Structures, File I/O, Debugging
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Work Breakdown Structure, Project Scoping, Project Estimation, Organizational Structure, Scope Management, Project Coordination, Project Management Software, Project Management, Google Sheets, Standard Operating Procedure
Beginner · Guided Project · Less Than 2 Hours