Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Business Relationship Management, Expectation Management, Performance Measurement, Cloud Services, Contract Negotiation, Key Performance Indicators (KPIs), Cloud Storage, Case Studies

Skills you'll gain: Data Warehousing, Extract, Transform, Load, Apache Airflow, Linux Commands, SQL, IBM Cognos Analytics, Data Pipelines, Apache Kafka, Bash (Scripting Language), Shell Script, Data Visualization, Dashboard, File Management, Star Schema, IBM DB2, Business Intelligence, Interactive Data Visualization, Relational Databases, Stored Procedure, Databases

Skills you'll gain: Istio, Kubernetes, Cloud-Native Computing, Amazon Web Services, API Gateway, Serverless Computing, Restful API, Cloud Deployment, Microservices, Amazon DynamoDB, Cloud Applications, Redis, Apache Kafka, Data Management, Application Deployment, Containerization, Distributed Computing, NoSQL, Event-Driven Programming, Scalability

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication

Skills you'll gain: Containerization, Docker (Software), Application Deployment, Amazon Elastic Compute Cloud, Amazon Web Services, Application Lifecycle Management, Amazon CloudWatch, Devops Tools, Microservices, Continuous Monitoring, System Monitoring, AWS Identity and Access Management (IAM), Scalability

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Services, Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Cloud Infrastructure, Cloud Security, Cloud Deployment, Application Deployment, Model Deployment, DevOps, Amazon Web Services, Data Management, Database Management Systems, Machine Learning

Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Culture Transformation, Service Management, Innovation, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment

Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Management, Cloud Computing, Disaster Recovery, Cloud Deployment, DevOps, Cloud-Native Computing, Amazon Web Services, Virtual Networking, Virtualization, Cloud Applications, Serverless Computing, Cloud Security, Continuous Integration, Cloud Storage, Business Continuity, Cost Management

Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Excel Formulas, Data Visualization Software, Data Modeling, Data Visualization, SQL, Data Presentation, E-Commerce, Databases, Data Manipulation, Data Storytelling, Data Analysis, Performance Analysis, Data Cleansing, Relational Databases, Business Intelligence, Data Transformation, Financial Analysis

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

Skills you'll gain: Intercultural Competence, Team Management, Team Building, Team Leadership, Cultural Diversity, Team Motivation, Culture, Diversity Awareness, Organizational Development, Performance Analysis, Leadership