Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Berklee
Skills you'll gain: Post-Production, Music, Musical Composition, Peer Review, Media Production, Music Performance, Creativity, Instrumental Music, Automation, Editing, File Management, Writing, Digital Signal Processing, Coordination, Electronic Media, System Configuration, Technology Solutions
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Jira (Software), Sprint Retrospectives, Performance Metric, Performance Reporting, Team Performance Management, Business Metrics, Organizational Effectiveness, Performance Improvement, Issue Tracking, Continuous Improvement Process, Cycle Counting, Taking Meeting Minutes, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Mobile Development Tools, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Simulations
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Cybersecurity, Cyber Security Strategy, Threat Modeling, Cyber Security Policies, Cyber Attacks, Cyber Risk, Legal Risk, Security Awareness, Information Systems Security, Human Factors (Security), Computer Security, Public Safety and National Security, Infrastructure Security, Data Security, Risk Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microservices, API Gateway, Docker (Software), Containerization, Software Architecture, Software Design Patterns, Restful API, Web Services, Application Programming Interface (API), Event-Driven Programming, .NET Framework, Transaction Processing
Advanced · Course · 1 - 3 Months

Skills you'll gain: SAP Analytics Cloud, Data Access, Data Modeling, Real Time Data, Stored Procedure, Data Warehousing, Database Development, Data Security, Data Integration, SAP Applications, SQL, Predictive Analytics, Business Reporting, Scripting
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Programmable Logic Controllers, Simulation and Simulation Software, Industrial Engineering, Control Systems, Electronic Hardware, Data Structures, Microsoft Azure, Automation, Mobile Development Tools, Performance Tuning, Data Management, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Communication, Simulations
Intermediate · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: File I/O, Data Import/Export, Python Programming, Functional Design, Programming Principles, Data Structures, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Enablement, Personal Development, Empowerment, Employee Coaching, Coaching, Knowledge Transfer, Sales Management, Agile Methodology, Team Building, Self-Awareness, Sales Training, Collaboration, Diversity Awareness, Cultural Sensitivity, Virtual Teams, Resilience, Team Motivation, Sales, People Development, AI Enablement
Beginner · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: Model Evaluation, Data Preprocessing, MLOps (Machine Learning Operations), Classification Algorithms, Applied Machine Learning, Maintainability, Machine Learning Algorithms, Java, Software Architecture, Software Design Patterns, Logistic Regression, Business Metrics, Benchmarking, Decision Tree Learning, Matrix Management, Business
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Google Gemini, Responsible AI, Retrieval-Augmented Generation, Generative AI Agents, Generative AI, Google Workspace, Google Cloud Platform, AI Enablement, Customer experience improvement, Gemini, AI Security, AI Product Strategy, Productivity Software, Customer Engagement, AI Workflows, Agentic systems, Cloud Computing, Artificial Intelligence, Collaboration
Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Human Resource Strategy, Organizational Strategy, Team Building, Team Management, Leadership, Intercultural Competence, Organizational Structure, Team Leadership, Business Leadership, Industrial and Organizational Psychology, Organizational Effectiveness, Leadership Development, Brand Management, Branding, Employee Engagement, Strategic Thinking
Intermediate · Specialization · 3 - 6 Months