Skills you'll gain: Process Improvement, Performance Improvement, Continuous Improvement Process, Process Analysis, Case Studies, Corrective and Preventive Action (CAPA), Problem Management, Root Cause Analysis, Document Management

Skills you'll gain: Blockchain, Ledgers (Accounting), Financial Inclusion, FinTech, Emerging Technologies, Cryptography, Payment Systems, Digital Assets, Stakeholder Analysis, Distributed Computing, Program Implementation, Public Key Cryptography Standards (PKCS), Information Privacy, Governance, Network Security, Data Integrity, Financial Services

Skills you'll gain: HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Google Analytics, Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, A/B Testing, Customer Insights, AI Product Strategy, Customer Analysis, Marketing Analytics, Target Audience, Customer Data Management, Data Analysis, Customer Retention, Digital Marketing, Performance Measurement

Skills you'll gain: Microsoft Copilot, Microsoft 365, Productivity Software, Workflow Management, Microsoft Outlook, Business Correspondence, Business Writing, Productivity, Business Communication

Skills you'll gain: Media Planning, Spreadsheet Software, A/B Testing, Return On Investment, Marketing Analytics, Key Performance Indicators (KPIs), Google Analytics, Pivot Tables And Charts, Performance Measurement, Performance marketing, Digital Marketing, Data Presentation, Google Ads, Marketing Budgets, Marketing, Web Analytics and SEO, Data Analysis, Stakeholder Communications

Skills you'll gain: Overcoming Objections, Consultative Selling, Coaching, Sales Strategy, Sales Training, Sales Prospecting, Collaboration, Consumer Behaviour, Diversity Awareness, Cultural Sensitivity, Upselling, Customer Relationship Management, Virtual Teams, Sales Presentation, Sales Pipelines, Negotiation, Business Communication, Communication Strategies, Virtual Networking, Interpersonal Communications

Skills you'll gain: Market Data, Financial Analysis, Return On Investment, Portfolio Risk

Skills you'll gain: Microsoft Word, Microsoft Office, Proofreading, Microsoft 365, Business Writing, Document Management, Productivity Software, Editing, Microsoft Windows, Writing and Editing, Computer Literacy, Technical Documentation, Writing, Web Content, Report Writing, Business Communication, Productivity, Collaborative Software, Collaboration, Web Content Accessibility Guidelines

Skills you'll gain: Business Modeling, Ideation, Design Thinking, Entrepreneurship, Lean Methodologies, Creative Problem-Solving, Innovation, Business Planning, Business Development, Business Strategy, Open Mindset, Growth Mindedness, Product Development, Business, Value Propositions, Prototyping, Growth Strategies, Strategic Decision-Making

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Generative AI, Business Communication, AI Enablement, Responsible AI, Data Ethics, LLM Application, Large Language Modeling, Artificial Intelligence, Customer Service, Marketing

Skills you'll gain: Time Management, Scheduling, Strategic Prioritization, Productivity Software, Professionalism, Planning, Overcoming Obstacles, Communication Strategies, Crisis Management

Skills you'll gain: Data Storytelling, Data Presentation, Business Metrics, Key Performance Indicators (KPIs), Data Cleansing, Data Modeling, Analytics, Data Analysis, Data Visualization, Data Validation, Exploratory Data Analysis, Data Quality, Business Analysis, Data Manipulation, Generative AI, Data Collection, Data Management, Marketing