
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Version Control, Software Documentation, Microsoft Copilot, Microsoft Visual Studio, Program Development, Statistical Analysis, Development Environment, Programming Principles, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: LangGraph, Generative AI Agents, Agentic systems, LLM Application, Prompt Patterns, OpenAI, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Personalization, Development Environment, Tool Calling, Microsoft Azure, Responsible AI, Microsoft Development Tools, Query Languages, User Interface (UI), Prompt Engineering, Application Development, Natural Language Processing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Collaborative Software, Education Software and Technology, Instructional Design, Planning, Virtual Environment, End User Training and Support, System Configuration, Safety and Security, Information Privacy, Communication Strategies
Beginner · Course · 1 - 3 Months

Universitat Politècnica de València
Skills you'll gain: Prompt Engineering, ChatGPT, Microsoft Copilot, Google Gemini, Email Automation, Productivity Software, Education Software and Technology, Anthropic Claude, Automation, LLM Application, OpenAI, Excel Macros, Critical Thinking, Productivity, Generative AI, Educational Materials, Artificial Intelligence, Excel Formulas, Language Interpretation, Translation, and Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, Self Service Technologies, LLM Application, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Transformation, Generative AI, ChatGPT, Strategic Decision-Making, Software Development Tools, Microsoft Copilot, Program Development, Automation, Artificial Intelligence, User Interface (UI) Design, Debugging
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: LLM Application, Large Language Modeling, Microsoft Copilot, Generative AI, Software Development Tools, Prompt Engineering, Integrated Development Environments, Computer Programming Tools, Application Development, GitHub
Intermediate · Course · 1 - 4 Weeks
Fractal Analytics
Skills you'll gain: Prompt Engineering, Generative AI, Business Consulting, Leadership, Consulting, Management Consulting, Responsible AI, Technical Consulting, Customer Insights, Data Ethics, Automation, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks