• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Retention

Results for "customer retention"


  • U

    University of Virginia

    Approche agile et design thinking

    Skills you'll gain: User Story, Persona (User Experience), Agile Product Development, Design Thinking, Agile Methodology, Product Development, Team Oriented, User Research, Persona Development, Usability Testing, User Feedback, User Centered Design, Value Propositions, Innovation, Interviewing Skills

    Beginner · Course · 1 - 4 Weeks

  • S

    SkillsBooster Academy

    Digital Marketing with AI

    Skills you'll gain: AI Personalization, Data Ethics, Prompt Engineering Tools, Generative AI, Responsible AI, AI powered creativity, Email Marketing, Google Gemini, Digital Marketing, Digital Marketing Tools, Email Automation, Marketing Automation, Personalized Campaigns, Content Strategy, Content Creation, Personalized Service, ChatGPT, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Microsoft Copilot

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    AppSheet Administration

    Skills you'll gain: Data Integration, Administration, Enterprise Application Management, Governance, Data Governance, Governance Risk Management and Compliance, Team Management, No-Code Development, User Provisioning, Data Sharing, Cloud-Based Integration, User Accounts, Management Reporting, Identity and Access Management, Role-Based Access Control (RBAC), Organizational Structure, Plan Execution, Systems Integration, Data Import/Export, Strategic Planning

    Advanced · Course · 1 - 3 Months

  • U

    University of Maryland, College Park

    Cómo combinar y analizar datos complejos

    Skills you'll gain: Data Integration, R (Software), Data Synthesis, Data Ethics, R Programming, Informed Consent, Data Sharing, Statistical Methods, Sampling (Statistics), Statistical Modeling, Descriptive Statistics, Logistic Regression, Information Privacy

    Mixed · Course · 1 - 4 Weeks

  • H

    HubSpot Academy

    Ventas entrantes

    Skills you'll gain: Sales Presentation, Prospecting and Qualification, Sales Presentations, Sales Development, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Phone Sales, Lead Generation, Target Market, Customer Analysis, Presentations, Needs Assessment, Personalized Campaigns, Customer Engagement, Professional Networking, Rapport Building

    Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Agile Practices: Apply, Evaluate & Optimize from Mindset

    Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Strategic Prioritization, Agile Methodology, Sprint Planning, Agile Project Management, Business Priorities, Prioritization, Agile Product Development, Sprint Retrospectives, Project Estimation, Estimation, Workflow Management, Risk Analysis

    5
    Rating, 5 out of 5 stars
    ·
    24 reviews

    Mixed · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Sales Execution: Pipeline, Discovery & Deal Influence

    Skills you'll gain: Sales Pipelines, Sales Presentation, Sales Presentations, Storytelling, Sales Development, Sales Process, Persuasive Communication, Active Listening, Sales Management, Product Demonstration, B2B Sales, Sales, Closing (Sales), Consultative Selling, Selling Techniques, Influencing, Meeting Facilitation, Customer Engagement, Discussion Facilitation, Stakeholder Management

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Kanban for Software Project Management

    Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Agile Project Management, Project Estimation, Agile Methodology, Estimation, Process Optimization, Backlogs, Agile Product Development, User Story, Process Improvement, Resource Utilization

    4
    Rating, 4 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Automate CRM Nudges

    Skills you'll gain: Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Email Automation, Customer Analysis, Customer Engagement, Customer Retention, Email Marketing, Driving engagement, Conversion Funnel Analysis, Customer Communications Management, AI Personalization, Customer experience improvement, Automation, Workflow Management, Copywriting, Data-Driven Decision-Making, Workforce Planning, Communication

    Intermediate · Course · 1 - 4 Weeks

  • L

    Lund University

    Dispelling myths about sustainable consumption

    Skills you'll gain: Interactive Learning, Environmental Issue, Case Studies, Behavioral Economics, Sustainable Development, Sustainable Business, Corporate Sustainability, Storytelling, Consumer Behaviour, Culture, Climate Change Mitigation, Systems Thinking, Social Justice, Policy Analysis, Business Strategy, Environmental Policy

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    MuleSoft for Salesforce Developers

    Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Postman API Platform, Test Automation, Data Mapping, Application Deployment, Test Tools, Scripting, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Simple Object Access Protocol (SOAP), Architectural Design, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)

    Intermediate · Course · 3 - 6 Months

  • E

    Eindhoven University of Technology

    MaaS: Adoption and Use

    Skills you'll gain: Case Studies, Service Design, Transportation Operations, Policy Analysis, Feasibility Studies, Sustainable Development, Data Collection, Driving engagement, Customer Analysis, Surveys, Research Methodologies, Market Opportunities, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

1…169170171…244

In summary, here are 10 of our most popular customer retention courses

  • Approche agile et design thinking: University of Virginia
  • Digital Marketing with AI: SkillsBooster Academy
  • AppSheet Administration: Google Cloud
  • Cómo combinar y analizar datos complejos: University of Maryland, College Park
  • Ventas entrantes: HubSpot Academy
  • Agile Practices: Apply, Evaluate & Optimize from Mindset: EDUCBA
  • Sales Execution: Pipeline, Discovery & Deal Influence: Board Infinity
  • Kanban for Software Project Management: Packt
  • Automate CRM Nudges: Coursera
  • Dispelling myths about sustainable consumption : Lund University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok