Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Surveys, Survey Creation, Customer Insights, Data Import/Export, Data Presentation, Market Research, Marketing Analytics, Customer Analysis, Marketing Strategies, Target Audience, Presentations, Data Analysis, Microsoft Excel, Pivot Tables And Charts, Data-Driven Decision-Making, Data Storytelling, Strategic Marketing, Data Capture, Data Collection
Beginner · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Financial Statements, Business Planning, Sampling (Statistics), Management Training And Development, Descriptive Statistics, Organizational Structure, Change Management, Data Presentation, Professional Networking, Business Mathematics, Verbal Communication Skills, Team Building, Team Management, Business Strategy, Professionalism, Resource Allocation, Competitive Analysis, Linear Algebra, Mathematical Modeling, International Finance
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Performance Measurement, Brand Awareness, Digital Marketing, Strategic Marketing, Marketing Planning, Marketing Strategies, Marketing Analytics, AI Personalization, Campaign Management, Strategic Partnership, Competitive Intelligence, Brand Management, Customer Insights, AI Enablement, Promotions and Campaigns, Competitive Analysis, ChatGPT, Goal Setting
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cloud Computing, Cloud Services, Change Management, Business Technologies, Information Technology, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, Governance, Project Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Interface (UI), Web Content Accessibility Guidelines, Development Environment, Web Analytics and SEO
Beginner · Course · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Project, Resource Management, Project Management Software, Resource Allocation, Project Schedules, Project Planning, Project Design, Project Scoping, Microsoft 365, Project Management, Work Breakdown Structure, Project Coordination, Microsoft Office, Project Estimation, Timelines, Scheduling, Project Documentation, Dependency Analysis, Productivity Software, User Interface (UI)
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Business Intelligence, Power BI, Financial Reporting, Business Reporting, Data Presentation, Data Visualization Software, Dashboard, Microsoft Excel, Interactive Data Visualization, Data Cleansing, Data Import/Export, Data Sharing, Data Validation
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Object Oriented Programming (OOP), File I/O, Python Programming, Operating Systems, Package and Software Management, Data Import/Export, Computer Programming, Development Environment, Object Oriented Design, Scripting, File Management, Scripting Languages, Programming Principles, Data Processing, Debugging, Program Development, Cross Platform Development, Computer Programming Tools, Software Development, Data Structures
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Vulnerability Management, Vulnerability Assessments, Continuous Monitoring, Cloud Security, Threat Detection, Verification And Validation, Issue Tracking, Security Software, Data Pipelines, Data Import/Export
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Cloud Management, Compliance Management, Infrastructure as Code (IaC), Terraform, Multi-Tenant Cloud Environments, Cloud Security, Cost Control, Automation, Amazon Web Services, Governance, Compliance Auditing, Cost Management, Scripting, Data-Driven Decision-Making, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Databricks, Big Data, Distributed Computing, Public Cloud, Cloud Computing, Data Lakes, Cloud Platforms, Data Processing, Scalability, Analytics
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Controls, Risk Management Framework, Leadership and Management, Verification And Validation, Project Management Life Cycle, AI Workflows, Data-Driven Decision-Making, Performance Measurement, Variance Analysis
Intermediate · Course · 1 - 4 Weeks