Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of California, Irvine
Skills you'll gain: Embedded Systems, Internet Of Things, Embedded Software, Network Protocols, Wireless Networks, Computer Hardware, Hardware Architecture, Network Architecture
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Search Engine Optimization, Persona Development, Web Analytics and SEO, Keyword Research, Target Audience, Branding, Target Market, Digital Marketing, Social Media Strategy, Content Strategy, Brand Awareness, Consumer Behaviour, User Research, Algorithms, Data Analysis, Business Reporting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Crisis Management, Delegation Skills, Resilience, Dealing With Ambiguity, Leadership and Management, Leadership, Team Leadership, Empathy, Decision Making, Emotional Intelligence, Adaptability, Business Communication, Prioritization
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Web Scraping, Data Structures, Git (Version Control System), Generative AI, Version Control, Matplotlib, Devops Tools, Plotly, DevOps, Agile Methodology, Web Development, Data Ethics, Flask (Web Framework), Data Visualization, Scripting, GitHub, Debugging, Data Analysis, Automation, Cloud Computing
Beginner · Professional Certificate · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Word, Excel Macros, Microsoft 365, Collaborative Software, Microsoft Office, Document Management, Microsoft Windows, Productivity Software, Collaboration, Technical Documentation, Productivity, Report Writing, Writing, Editing, Writing and Editing, Web Content Accessibility Guidelines, Web Content, Business Writing, Computer Literacy, Business Communication
Mixed · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Go To Market Strategy, Growth Strategies, Value Propositions, Competitive Analysis, Product Development, Market Analysis, Customer Analysis, User Experience, Marketing Strategies, Target Market, Product Marketing, Data-Driven Decision-Making, Market Opportunities, Business Strategy, Marketing Channel, Cost Estimation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Containerization, Docker (Software), Cloud Computing Architecture, Microservices, Amazon Redshift, Analytics, Cloud Infrastructure, Software Architecture, Systems Architecture, Redis, Event-Driven Programming
Advanced · Course · 1 - 3 Months

Skills you'll gain: Unity Engine, Animation and Game Design, Video Game Development, Data Structures, Game Design, Computer Graphics, Trigonometry, Linear Algebra, Advanced Mathematics, Applied Mathematics, Algorithms, General Mathematics
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Marketing Automation, AI Personalization, Marketing Effectiveness, Marketing, Content Marketing, Marketing Strategies, MarTech, Advertising Campaigns, Agentic Workflows, AI Enablement, Marketing Analytics, Customer Relationship Management, Data-Driven Decision-Making, Social Media Management, Customer experience improvement
Intermediate · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Digital pedagogy, Instructional Design, Learning Management Systems, Game Design, Collaborative Software, Simulations, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsive Web Design, User Interface (UI), Cascading Style Sheets (CSS), User Interface and User Experience (UI/UX) Design, Web Applications, Web Development, Front-End Web Development, HTML and CSS, Javascript, Real Time Data, Hypertext Markup Language (HTML), Application Programming Interface (API), Event-Driven Programming, Animations
Advanced · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Digital Transformation, Cloud Services, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Public Cloud, Business Transformation, Technology Strategies, Google Cloud Platform, Software As A Service, Platform As A Service (PaaS), Hybrid Cloud Computing, Cloud Security, Multi-Cloud, Operating Expense
Beginner · Course · 1 - 3 Months