Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

ESSEC Business School
Skills you'll gain: Corporate Sustainability, Social Impact, Environmental Social And Corporate Governance (ESG), Sustainable Development, Environmental Issue, Sustainable Business, Public Health, Natural Resource Management, Business Ethics, Climate Change Mitigation, Environment and Resource Management, Consumer Behaviour, Waste Minimization, Packaging and Labeling, Pollution Prevention, Nutrition and Diet, Environmental Regulations
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Organizational Change, Change Management, Business Transformation, People Management, Organizational Development, Management Training And Development, Cloud Computing, People Development, Culture Transformation, Cloud Platforms, Digital Transformation, Team Building, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: MarTech, Marketing, Digital Marketing Tools, Marketing Channel, Digital Transformation, Product Development, Marketing Strategies, Digital Marketing, Customer Advocacy, Promotional Strategies, New Product Development, Consumer Behaviour, Market Dynamics, Customer Engagement, Online Advertising, E-Commerce, Innovation
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Statistical Analysis, Data Analysis Software, Statistical Software, Statistical Programming, STATA (Software), R (Software), Data Integration, Data Ethics, Stata, R Programming, Sampling (Statistics), Statistical Modeling, Descriptive Statistics, Regression Analysis, Logistic Regression, Informed Consent
Mixed · Course · 1 - 4 Weeks
University of Washington
Skills you'll gain: Marketing Psychology, Market Analysis, Consumer Behaviour, Marketing, Market Opportunities, Market Research, Marketing Planning, Strategic Marketing, Marketing Strategies, Marketing Strategy and Techniques, Competitive Analysis, Target Audience, Proposal Development, Marketing Channel, Business-To-Consumer, Cross-Channel Marketing, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Revenue Management, Sales Strategy, Customer Communications Management, Conversion Funnel Analysis
Beginner · Guided Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Scrum (Software Development), Agile Project Management, Agile Product Development, Sprint Retrospectives, Software Development Methodologies, Sprint Planning, Backlogs, Software Engineering, Continuous Integration, Acceptance Testing, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Market Research, Data-Driven Decision-Making, Consumer Behaviour, Business Research, Customer Analysis, Marketing Psychology, Market Analysis, Marketing, Marketing Planning, Data-Driven Marketing, Behavioral Economics, Target Market, Customer Insights, Marketing Strategy and Techniques, Strategic Marketing, Technology Strategies, Product Lifecycle Management, Business-To-Consumer, B2B Sales, Digital Marketing
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: User Story, HTML and CSS, Prototyping, Model View Controller, Maintainability, Javascript, Cascading Style Sheets (CSS), Debugging, Hypertext Markup Language (HTML), jQuery, Scripting, User Interface (UI), Wireframing, Interactive Design, Javascript and jQuery, Web Design, Web Development Tools, Code Reusability, Web Applications, User Centered Design
Beginner · Specialization · 1 - 3 Months

Howard University
Skills you'll gain: Business Software, Information Systems, Business Systems, Management Information Systems, Information Technology, Enterprise Resource Planning, Information Systems Security, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Business Ethics, Operating Systems, Cyber Security Strategy, Business Process Management, Customer Relationship Management, Security Strategy, General Networking, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Team Management, Team Leadership, Team Performance Management, Team Building, Teamwork, Team Motivation, People Management, Leadership and Management, Staff Management, Conflict Management, Drive Engagement, Leadership, Collaboration, Trustworthiness, Performance Management, Diversity and Inclusion, Talent Management, Human Resources Management and Planning, Performance Appraisal, Communication
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Creative Thinking, New Product Development, Open Mindset, Cognitive flexibility, Creativity, Lean Methodologies, Customer Engagement, Business Modeling
Advanced · Course · 1 - 4 Weeks