Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Responsible AI, AI Personalization, Sales Enablement, Sales Process, Sales Management, Sales Development, General Sales Practices, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making, AI Enablement, AI Integrations, Large Language Modeling
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Data Lakes, Cloud-Based Integration, Transact-SQL, Data Integration, Cloud Storage, File Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: User Interface (UI), UI/UX Research, User Research, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Prototyping, Usability, Figma (Design Software), Web Content Accessibility Guidelines, User Experience Design, Interactive Design, User Centered Design, Design Strategies
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Responsible AI, Data Ethics, PyTorch (Machine Learning Library), Model Training, Telecommunications, Tensorflow, Internet Of Things, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Emerging Technologies, Generative AI, Wireless Networks, Network Performance Management, Digital Communications, Generative AI Agents, Network Architecture, Network Protocols, Computer Networking, System Design and Implementation, Communication
Advanced · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: AI literacy, Critical Thinking, Critical Thinking and Problem Solving, Advocacy, Artificial Intelligence, AI Integrations, Communication, Leadership Development, Professional Development, Constructive Feedback, Leadership, Adaptability, Communication Strategies, Creativity, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Data-Driven Marketing, Conversion Funnel Analysis, Marketing Effectiveness, Smart Goals, Web Analytics and SEO, Google Ads, Web Analytics, Digital Analysis, Marketing Analytics, Search Engine Optimization, Marketing Strategies, Customer Insights, Campaign Management, Performance Reporting, Target Audience, Business Reporting, Key Performance Indicators (KPIs), Performance Analysis, Data-Driven Decision-Making
Beginner · Specialization · 3 - 6 Months
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Marketing Strategies, Business Marketing, Marketing Planning, Go To Market Strategy, Target Market, Customer Analysis, Value Propositions, Market Opportunities, Case Studies, B2B Sales, Consumer Behaviour, Strategic Thinking, Competitive Analysis, Auditing, Resource Allocation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Keras (Neural Network Library), Data Preprocessing, Artificial Neural Networks, Statistical Visualization, Predictive Modeling, Model Training, Tensorflow, Applied Machine Learning, Feature Engineering, Data Processing, Data Science, Predictive Analytics, Data Manipulation, Deep Learning, Data Wrangling, Machine Learning, Model Evaluation, Regression Analysis, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Bioinformatics, Applied Machine Learning, Interactive Data Visualization, Supervised Learning, Machine Learning Methods, Data Visualization, Machine Learning, Informatics, Big Data, Data Science, Biostatistics, Data Integration, Precision Medicine, Medical Science and Research, Unsupervised Learning, Molecular Biology, Data Processing, Data Analysis, Metadata Management, Cell Biology
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Promotions and Campaigns, Campaign Planning, Online Advertising, Pay Per Click Advertising, Performance marketing, Conversion Funnel Analysis, Social Media Marketing, Billing Systems, Event Marketing, Social Media Strategy, Customer Engagement, Customer Insights
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Controls, Work Breakdown Structure, Agile Methodology, Agile Project Management, Project Management Institute (PMI) Methodology, Project Documentation, Project Coordination, Quality Management, Project Performance, Project Management Life Cycle, Project Management, Kanban Principles, Waterfall Methodology, Project Planning, Earned Value Management, Project Schedules, Scaled Agile Framework, Agile Product Development, Process Improvement, Performance Measurement
Intermediate · Course · 1 - 4 Weeks