Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Email Automation, Productivity, Time Management, Automation, ChatGPT, Artificial Intelligence, AI Enablement, Prompt Engineering, Business Process Automation, Natural Language Processing, Generative AI
Beginner Ā· Course Ā· 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: 3D Modeling, Video Game Development, 3D Assets, Unity Engine, Game Design, User Interface (UI) Design, Visualization (Computer Graphics), Animations, User Interface and User Experience (UI/UX) Design, Computer Graphics, Music, Aesthetics, Creativity, Data Import/Export
Mixed Ā· Course Ā· 1 - 4 Weeks

Capitals Coalition
Skills you'll gain: Stakeholder Engagement, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Risk Management, Sustainable Development, Natural Resource Management, Business Valuation, Sustainability Reporting, Stakeholder Analysis, Risk Analysis, Human Capital, Risk Management, Decision Making, Problem Solving, Business Communication
Beginner Ā· Course Ā· 1 - 4 Weeks

SkillUp
Skills you'll gain: Dashboard, Data Storytelling, Data Visualization Software, Tableau Software, Data Visualization, Interactive Data Visualization, Real Time Data, Data Manipulation, Data Import/Export, Data Transformation, Data Cleansing, Data Analysis
Beginner Ā· Course Ā· 1 - 4 Weeks

Skills you'll gain: Security Information and Event Management (SIEM), Cloud Security, Cyber Security Policies, Microsoft Azure, Identity and Access Management, Cybersecurity, Cyber Threat Intelligence, Malware Protection, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Firewall, Endpoint Security, Threat Detection, Virtual Networking, Encryption, Event Management
Beginner Ā· Course Ā· 1 - 4 Weeks

Microsoft
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Figma (Design Software), User Interface (UI), Mockups, Adobe XD, Responsive Web Design, User Experience, User Centered Design, Wireframing, Microsoft Copilot, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, Prototyping, Mobile Development
Beginner Ā· Course Ā· 1 - 4 Weeks
Michigan State University
Skills you'll gain: Photography, Peer Review, Image Quality, Photo Editing, Creative Design, Creativity, Content Creation, Storytelling, Writing
Intermediate Ā· Course Ā· 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Big Data, Data Mining, Data-Driven Decision-Making, Marketing Automation, Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Ggplot2, Marketing, Data Visualization Software, Plot (Graphics), Data Modeling, R Programming, Analytics, Data Science, Data Analysis, Innovation, Business Analytics, Data Manipulation
Beginner Ā· Specialization Ā· 1 - 3 Months

Imperial College London
Skills you'll gain: Microbiology, Public Health and Disease Prevention, Public Health, Sanitation, Infectious Diseases, Environment Health And Safety, Health Education, Epidemiology, Emergency Response, Healthcare Ethics, Community Health, Radiation Protection, Immunology
Beginner Ā· Course Ā· 1 - 4 Weeks

Indian Institute for Human Settlements
Skills you'll gain: Economics, Policy, and Social Studies, Policy Development, Public Policies, Policy Analysis, Financial Policy, Behavioral Economics, Political Sciences, Economics, Environmental Policy, Market Dynamics, Public Affairs, Governance, Program Implementation, Decision Making
Beginner Ā· Course Ā· 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Quality Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Value-Based Care, Healthcare Project Management, Data Quality, Spreadsheet Software, Patient-centered Care, Data Analysis Software
Beginner Ā· Course Ā· 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Agile Methodology, Change Management, Organizational Change, Business Transformation, Agile Project Management, Innovation, Culture Transformation, Leadership, Sprint Planning, Personal Development, Backlogs, Strategic Planning, Goal Setting, Prioritization
Beginner Ā· Course Ā· 1 - 4 Weeks