Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Starweaver
Skills you'll gain: Portfolio Management, Business Valuation, Investment Management, Portfolio Risk, Investments, Equities, Financial Analysis, Return On Investment, Balance Sheet, Financial Statement Analysis, Risk Analysis, Market Data, Depreciation, Relationship Management, Analysis, Corporate Finance, Cash Flows
★ 4.3 (13) · Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Organizational Skills, Student Support and Services, Higher Education, Planning, Personal Attributes, Family Support, Self-Awareness, Decision Making, Personal Development, Resourcefulness, Goal Setting, Research
★ 4.8 (19) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Agentic Workflows, AI Workflows, Generative AI Agents, LLM Application, Agentic systems, Model Deployment, AI Integrations, Generative AI, Artificial Intelligence, Predictive Modeling, Data Integration
★ 4.4 (50) · Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Pipelines, Data Cleansing, Data Governance, Data Transformation, Cloud Security, Extract, Transform, Load, Data Visualization Software, Data Integration, Data Processing, Data Management, Data Manipulation, Data Collection, Cloud Computing, Data Validation, Cloud-Based Integration, Data Quality, Data Integrity, SQL
★ 4.5 (28) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, AI Orchestration, Agentic systems, Agentic Workflows, AI Workflows, Artificial Intelligence, LLM Application, Generative AI, Development Environment, Tool Calling, AI literacy, Large Language Modeling, Software Development Tools, Python Programming, Software Installation
★ 4.6 (120) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Quality Management Systems, Continuous Quality Improvement (CQI), Continuous Improvement Process, Quality Assessment, Organizational Development, Process Improvement, Cost Management, Organizational Change, Customer experience improvement, Human Relations Movement, Team Oriented, Employee Engagement
★ 4.4 (21) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, OpenAI API, Model Deployment, OpenAI, Tool Calling, AI Integrations, LLM Application, Enterprise Application Management, OAuth, Model Context Protocol, Prompt Engineering, Performance Tuning, Real Time Data, Interoperability, Prompt Patterns, Application Deployment
Intermediate · Professional Certificate · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Full Cycle Recruitment, Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Talent Recruitment, Brand Loyalty, Interviewing Skills, Customer Engagement, Branding, Brand Awareness, Customer experience improvement, Constructive Feedback, Customer experience strategy (CX), Customer Service, Customer Advocacy, Personalized Service, Relationship Building
★ 4.5 (11) · Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Pipelines, Customer Analysis, Sales Management, Customer Engagement, Big Data, Customer Relationship Building, Customer Insights, Customer experience strategy (CX), Business Analytics, Target Audience, Data-Driven Marketing, Customer experience improvement, Business Metrics, Analytics, AI Personalization, Consumer Behaviour, Artificial Intelligence
★ 4.6 (52) · Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Data Integration, Data Quality, Data Wrangling, Exploratory Data Analysis, Data Preprocessing, Data Transformation, Data Cleansing, Data Manipulation, Jupyter, Data Processing, Data Visualization, Data Analysis, Data Science, Data Management, Predictive Modeling, Python Programming
★ 4.8 (106) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Automation, Marketing Planning, Marketing Analytics, Competitive Analysis, Prompt Engineering, Email Automation, Search Engine Optimization, Generative AI, Key Performance Indicators (KPIs), AI Personalization, Lead Generation, A/B Testing, Content Creation, Web Analytics, Performance Measurement, Data Visualization, Customer Insights, Data-Driven Decision-Making, Digital Marketing, Content Strategy
Intermediate · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Collaboration, Clinical Assessment, Vital Signs, Health Technology, Patient Preparation, Patient Coordination, Patient Education And Counseling, Health Assessment, Patient-centered Care, Patient Treatment, Primary Care, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Communication
★ 4.9 (40) · Beginner · Specialization · 1 - 4 Weeks