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Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.


Popular Business Process Courses and Certifications


  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Digital Content Planning and Management

    Skills you'll gain: Content Management, Digital Content, Target Audience, Content Strategy, Web Content, Marketing Planning, Content Performance Analysis, Digital Assets, Content Creation, Content Marketing, Governance, Auditing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    87 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Starweaver

    Essentials of Hospitality Management

    Skills you'll gain: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Financial Forecasting, Performance Measurement, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    82 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Coaching Practices

    Skills you'll gain: Employee Coaching, Coaching, Management Training And Development, Accountability, Performance Management, Professional Development, People Development, Employee Performance Management, Performance Improvement, Constructive Feedback, Gap Analysis, Communication Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    530 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    413 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    N

    Northeastern University

    Engaging in Service Innovation and Management

    Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Organizational Leadership, Team Building, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    Liberty Mutual Insurance

    Foundations of Insurance

    Skills you'll gain: Insurance, Insurance Policies, Risk Management, Insurance Sales, Underwriting, Business Risk Management, Regulation and Legal Compliance, Compliance Management, Ethical Standards And Conduct, Business Ethics, Policy Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Navigating Disruptions and Emerging Technologies

    Skills you'll gain: Visionary, Emerging Technologies, Probability, Forecasting, Business Ethics, Critical Thinking, Innovation, Business Transformation, Technology Strategies, Strategic Thinking, Decision Making, Strategic Leadership, Artificial Intelligence, Storytelling, Adaptability, Scenario Testing

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    36 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Informative Presentations with Google Slides

    Skills you'll gain: Presentations, Google Sheets, Google Workspace, Productivity Software, Data Visualization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    617 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    Sales Analysis with Claude: Data Driven Sales Analytics

    Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Data Storytelling, Trend Analysis, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategy, Business Analysis, LLM Application

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    B

    Big Interview

    El Arte de la Entrevista de Trabajo

    Skills you'll gain: Interviewing Skills, Applicant Tracking Systems, Professional Networking, Professional Development, Verbal Communication Skills, Test Tools, Storytelling, Non-Verbal Communication, Business Writing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Foundations of Strategic Communications

    Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Technical Communication, Verbal Communication Skills, Target Audience, Strategic Communication, Communication, Business Communication, Persuasive Communication, Professional Development, Leadership, Influencing, Organizational Leadership, Active Listening, Culture, Overcoming Obstacles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Adobe

    Social and Multimedia Content Creation

    Skills you'll gain: Video Production, Photo/Video Production and Technology, Video Editing, Social Media Content, Cross-Channel Marketing, Media Production, Content Marketing, Social Media, Marketing Analytics, Content Creation, Data Ethics, Marketing Strategies, Social Media Marketing, Multimedia, Marketing Design, Digital Media Strategy, Graphic and Visual Design, Infographics, Storytelling, Design Elements And Principles

    4.7
    Rating, 4.7 out of 5 stars
    ·
    394 reviews

    Beginner · Specialization · 1 - 3 Months

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1…191192193…751

In summary, here are 10 of our most popular business process courses

  • Digital Content Planning and Management: University of Illinois Urbana-Champaign
  • Essentials of Hospitality Management: Starweaver
  • Coaching Practices: University of California, Davis
  • Create Customer Support Data with Google Sheets: Coursera
  • Engaging in Service Innovation and Management: Northeastern University
  • Foundations of Insurance: Liberty Mutual Insurance
  • Navigating Disruptions and Emerging Technologies: University of Illinois Urbana-Champaign
  • Create Informative Presentations with Google Slides: Coursera
  • Sales Analysis with Claude: Data Driven Sales Analytics: Coursera
  • El Arte de la Entrevista de Trabajo: Big Interview

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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