• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • P

    Politecnico di Milano

    Platform Thinking: exploiting data through platforms

    Skills you'll gain: Data Strategy, Data Ethics, Data Sharing, Customer Data Management, Market Opportunities, Data Governance, Data Management, Data-Driven Decision-Making, Data-Driven Marketing, Big Data, Customer Insights, Personally Identifiable Information, Data Literacy, Advertising, Strategic Thinking, Data Collection, Personalized Service, Business Transformation, Innovation, Business Modeling

    ★ 4.9 (18) · Beginner · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Practical Methodology and Ethics in AI

    Skills you'll gain: Responsible AI, Model Training, Data Ethics, Deep Learning, Model Deployment, Debugging, Artificial Intelligence, Bayesian Network, Machine Learning Methods, Ethical Standards And Conduct, Model Evaluation, Bayesian Statistics, Artificial Neural Networks

    ★ 4.5 (11) · Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Retail Management Strategies: Apply & Analyze

    Skills you'll gain: Retail Management, Case Studies, Retail Store Operations, Competitive Analysis, Market Analysis, Strategic Planning, Business Strategy, Competitive Intelligence, Business Management, Milestones (Project Management), Growth Strategies, Organizational Strategy, Analysis, Spatial Data Analysis

    ★ 5 (12) · Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Test Management in Software Testing

    Skills you'll gain: Test Planning, Software Testing, Test Tools, Software Quality Assurance, Quality Assurance, Technical Communication

    ★ 3.8 (11) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Agile Leadership for Distributed Teams

    Skills you'll gain: Collaborative Software, Agile Project Management, Team Leadership, Leadership Studies, Virtual Teams, Agile Methodology, Organizational Leadership, Drive Engagement, Telecommuting, Innovation, Team Management, Team Building, Team Performance Management, Communication, Communication Strategies, Employee Engagement, Change Management, Empowerment

    ★ 4.9 (16) · Beginner · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Finanças Orientada a Dados

    Skills you'll gain: Big Data, FinTech, Financial Market, Data Analysis, Digital Transformation, Data Science, Data-Driven Decision-Making, Market Dynamics, Data Sharing, Customer experience improvement

    ★ 4.3 (24) · Beginner · Course · 1 - 4 Weeks

  • K

    Kennesaw State University

    Leading and Developing Top Talent

    Skills you'll gain: Leadership Development, Employee Coaching, Strategic Leadership, Leadership Studies, Leadership, Organizational Leadership, Leadership and Management, Team Leadership, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Team Performance Management, Strategic Planning, Team Management, Team Building, Organizational Strategy, Coaching, Human Resource Strategy, Employee Performance Management, Mentorship, Collaboration

    ★ 4.4 (20) · Beginner · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Entrepreneurship

    Skills you'll gain: Ideation, Entrepreneurship, Sales Presentations, Value Propositions, Presentations, Entrepreneurial Finance, Oral Expression, Innovation, New Product Development, Brainstorming, Product Development, Business Planning, New Business Development, Business Modeling, Financial Analysis, Technology Strategies, Customer Analysis, Communication, Business Communication

    Intermediate · Course · 1 - 3 Months

  • M

    MathWorks

    Reinforcement Learning

    Skills you'll gain: Reinforcement Learning, Agentic systems, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Applied Machine Learning, Control Systems

    ★ 4.6 (7) · Beginner · Course · 1 - 4 Weeks

  • O

    O.P. Jindal Global University

    Digital Marketing Analytics

    Skills you'll gain: Digital Marketing, Web Analytics, Digital Advertising, Search Engine Marketing, Digital Marketing Campaigns, Digital Analysis, Online Advertising, Digital Marketing Tools, Google Analytics, Search Engine Optimization, Web Analytics and SEO, Google Ads, Marketing Channel, Social Media Marketing, Marketing Strategies, MarTech, Marketing Planning, Paid media, Marketing Analytics, Social Media Campaigns

    ★ 4.2 (13) · Beginner · Course · 1 - 3 Months

  • C

    CertNexus

    Follow a Machine Learning Workflow

    Skills you'll gain: Data Preprocessing, Data Analysis, Model Training, Data Collection, AI Workflows, MLOps (Machine Learning Operations), Statistical Analysis, Model Deployment, Data Processing, Data Cleansing, Applied Machine Learning, Predictive Modeling, Machine Learning, Model Evaluation, Descriptive Statistics, Machine Learning Algorithms, Process Management

    ★ 4.7 (21) · Intermediate · Course · 1 - 3 Months

  • D

    Dell

    Dell Technologies Establishing Your Sales Strategy

    Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Sales Development, Customer Relationship Building, Sales Strategy, Selling Techniques, Consultative Selling, Data Centers, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)

    Beginner · Course · 1 - 4 Weeks

1…196197198…349

In summary, here are 10 of our most popular customer success courses

  • Platform Thinking: exploiting data through platforms: Politecnico di Milano
  • Practical Methodology and Ethics in AI: Johns Hopkins University
  • Retail Management Strategies: Apply & Analyze: EDUCBA
  • Test Management in Software Testing: Coursera
  • Agile Leadership for Distributed Teams: Coursera
  • Finanças Orientada a Dados: Fundação Instituto de Administração
  • Leading and Developing Top Talent : Kennesaw State University
  • Entrepreneurship: Fundação Instituto de Administração
  • Reinforcement Learning: MathWorks
  • Digital Marketing Analytics: O.P. Jindal Global University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok