Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Università Bocconi
Skills you'll gain: Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Brand Strategy, Innovation, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience improvement
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Storytelling, Power BI, Data Presentation, Dashboard, Data Visualization Software, Data Visualization, Report Writing, Multimedia, Data Analysis, Creative Design, Management Reporting, Data Mapping, Data Security, Key Performance Indicators (KPIs), Target Audience
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Model Deployment, Data Management, Artificial Intelligence and Machine Learning (AI/ML), Infrastructure Architecture, MLOps (Machine Learning Operations), Cloud Deployment, Artificial Intelligence, Data Security, Application Frameworks, Machine Learning, Data Preprocessing, Data Pipelines, Scalability
Intermediate · Course · 1 - 3 Months
Rutgers the State University of New Jersey
Skills you'll gain: Patient-centered Care, Health Care Administration, Governance, Business Process, Business Process Management, Quality Improvement, Health Systems, Process Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Process Design, Business Process Improvement, Value-Based Care, Healthcare Project Management, Health Information Management and Medical Records, Health And Wellness Coaching, Electronic Medical Record, Presentations, Health Care, Healthcare Industry Knowledge
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Organizational Change, Workplace inclusivity, Emotional Intelligence, Change Management, Team Motivation, Diversity and Inclusion, Team Building, Resilience, Business Transformation, Conflict Management, Team Leadership, Diversity Awareness, Culture Transformation, Leadership Development, Empathy, Collaboration, Team Management, Initiative and Leadership, Leadership, Communication
Intermediate · Specialization · 1 - 3 Months

Measure What Matters
Skills you'll gain: Goal Setting, Key Performance Indicators (KPIs), Organizational Effectiveness, Organizational Leadership, Business Priorities, Organizational Strategy, Personal Development, Leadership and Management, Performance Management, Employee Performance Management, Prioritization, Recognizing Others, Performance Measurement, Planning, Collaboration, Business Strategy, Constructive Feedback, Communication
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Debugging, Development Environment, Javascript, Computer Programming Tools, Computer Graphics, Software Development Tools, Computer Programming, Graphical Tools, Interactive Design, Human Computer Interaction, Data Management
Beginner · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Requirements Analysis, Requirements Elicitation, Requirements Management, Functional Requirement, Business Requirements, Product Requirements, Backlogs, User Requirements Documents, Scope Management, Change Control, User Story, System Requirements, Client Services, Acceptance Testing, Agile Software Development, Prioritization
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Cybersecurity, IT Security Architecture, Network Security, Disaster Recovery, Application Security, Business Continuity, Cryptography, Secure Coding, Systems Development Life Cycle, Security Controls, Law, Regulation, and Compliance, Infrastructure Security, Safety and Security, Identity and Access Management, Governance, Risk Management
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Linux, Linux Commands, Ubuntu, Linux Administration, File Management, Command-Line Interface, Servers, Operating Systems, Web Servers, IT Automation, MySQL, Open Source Technology, Service Management
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Data Lakes, Data Visualization, Data Architecture, Amazon Web Services, Data Engineering, Data Infrastructure, Data Warehousing, Data Processing, Amazon S3, Query Languages, AWS Identity and Access Management (IAM), Data Management, Data Transformation, Data Governance, Data Import/Export, Data Storage, Data Science, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Power Apps Component Framework, Business Intelligence, Business Process Automation, Application Development, Data Integration, Performance Analysis, Application Design, Automation, Data Security, Business Process, Computing Platforms, Microsoft Teams, Data Analysis Software, Data Modeling
Beginner · Specialization · 1 - 3 Months