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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • P

    Packt

    CompTIA A+ Core 2 (220-1202)

    Skills you'll gain: Information Technology Operations, Technical Support and Services, Scripting, Network Troubleshooting, Wireless Networks

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    Build a Data Warehouse in AWS

    Skills you'll gain: Data Management, Cloud Storage, Cloud Computing Architecture, Serverless Computing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Mastering Scrum Framework for Agile Development

    Skills you'll gain: Sprint Planning, Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Retrospectives, Backlogs, Agile Product Development, Performance Metric, Project Management, User Story, Business Reporting, Cross-Functional Collaboration, Prioritization, Dependency Analysis, Conflict Management, Estimation

    3.2
    Rating, 3.2 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Bending the Curve: Climate Change Solutions

    Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Social Justice, Social Impact, Community Organizing, Climate Change Adaptation, Environmental Issue, Social Determinants Of Health, International Relations, Sustainable Development, Health Disparities, Pollution Prevention, Social Sciences, Sustainable Technologies, Consumer Behaviour, Environment, Environmental Policy, Media and Communications, Environmental Engineering, Natural Resource Management

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Bending the Curve: Climate Change Solutions 1

    Skills you'll gain: Social Justice, Social Impact, Community Organizing, Climate Change Adaptation, Climate Change Mitigation, Environmental Issue, Sustainable Development, Social Determinants Of Health, Health Disparities, Social Sciences, Environmental Policy, Environment, Media and Communications, Physical Science, Scientific Methods, Interpersonal Communications, Environmental Science

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    LLM Engineering with RAG: Optimizing AI Solutions

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, LLM Application, LangChain, Large Language Modeling, Vector Databases, Model Deployment, OpenAI API, Hugging Face, Scalability, Embeddings, Generative AI, Data Integration, Data Science, Machine Learning

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Teaching Infographics with Genially

    Skills you'll gain: Infographics, Content Creation, Digital pedagogy, Developing Training Materials, Course Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    Email Marketing: Automate, Convert & Scale Revenue

    Skills you'll gain: Email Marketing, Lead Generation, Marketing Automation, A/B Testing, Campaign Management, Marketing Strategies, Performance Analysis, Content Creation, Customer Engagement, Driving engagement, Target Audience, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    U

    University of Leeds

    Explore Digital Tech Careers: Introduction to Click Start

    Skills you'll gain: digital literacy, Artificial Intelligence, Professional Development, Personal Development, Willingness To Learn, Digital Transformation, Computer Programming, Emerging Technologies, Learning Strategies, Goal Setting

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Understanding Cisco Cybersecurity Operations Fundamentals

    Skills you'll gain: Cyber Threat Hunting, Incident Response, Computer Security Incident Management, Cybersecurity, Network Security, Cyber Security Policies, Threat Detection, Security Controls, Threat Management, Intrusion Detection and Prevention, Firewall, Security Information and Event Management (SIEM), Continuous Monitoring, Endpoint Security, Network Monitoring, Malware Protection

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    AI Video Avatars: Launch Your Automated Social Media Machine

    Skills you'll gain: Animations, ChatGPT, Generative AI, Education Software and Technology, AI Personalization, Prompt Engineering, AI Product Strategy, Scripting, AI Workflows, Storyboarding

    3.1
    Rating, 3.1 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Agile Development Excellence: Scrum, User Story, CI Insight

    Skills you'll gain: Continuous Integration, Sprint Planning, Process Improvement, GitLab, Backlogs, Agile Product Development, Unit Testing, DevSecOps, Scalability, Performance Metric, Integration Testing, Software Development, Organizational Change, Project Management, User Story, Git (Version Control System), Key Performance Indicators (KPIs), Business Reporting, Application Deployment, Application Security

    2.6
    Rating, 2.6 out of 5 stars
    ·
    11 reviews

    Beginner · Specialization · 1 - 3 Months

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • CompTIA A+ Core 2 (220-1202): Packt
  • Build a Data Warehouse in AWS: Edureka
  • Mastering Scrum Framework for Agile Development: Board Infinity
  • Bending the Curve: Climate Change Solutions: University of California San Diego
  • Bending the Curve: Climate Change Solutions 1: University of California San Diego
  • LLM Engineering with RAG: Optimizing AI Solutions: Coursera
  • Teaching Infographics with Genially: Coursera
  • Email Marketing: Automate, Convert & Scale Revenue: LearnKartS
  • Explore Digital Tech Careers: Introduction to Click Start: University of Leeds
  • Understanding Cisco Cybersecurity Operations Fundamentals: Board Infinity

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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Arts and Humanities
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