Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Microsoft
Skills you'll gain: C# (Programming Language), Object Oriented Programming (OOP), Debugging, .NET Framework, Microsoft Visual Studio, Microsoft Copilot, Computer Programming, Integrated Development Environments, Development Environment, Event-Driven Programming
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Matlab, Algorithms, User Interface (UI), Object Oriented Programming (OOP), Mathematical Software, Computer Programming, Programming Principles, Application Development, Engineering Analysis, Scripting, Performance Tuning
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Object Oriented Design, Java, Object Oriented Programming (OOP), Unit Testing, Java Programming, Application Development, Data Structures, Software Testing, Programming Principles, Test Driven Development (TDD), Computer Programming
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Claude Code, Prompt Engineering, Multimodal Prompts, Version Control, AI Workflows, Generative AI Agents, Git (Version Control System), AI Orchestration, Quality Assurance, Generative AI, Software Quality Assurance, Software Development, Software Documentation, Artificial Intelligence, Software Development Life Cycle, Software Architecture, Automation, Software Testing, Software Design, Software Development Methodologies
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Network Monitoring, Virtualization
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Service Level, Database Management, Acceptance Testing, Software Engineering, Web Applications, Performance Testing, Scalability, Microservices, Software Architecture, Data Architecture, Distributed Computing, Data Infrastructure, System Monitoring, Functional Requirement, Application Deployment, User Acceptance Testing (UAT), Application Development, Prototyping, Predictive Modeling, Big Data
Build toward a degree
Advanced · Specialization · 1 - 3 Months

University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, AI Enablement, Cybersecurity, Business Modeling, Agile Methodology, Project Portfolio Management, Cost Benefit Analysis, Technical Communication
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Engineering, electromagnetics, Electronic Components, Mathematical Modeling, Thermal Management, Engineering Analysis, Engineering Design Process, Engineering Calculations
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Microservices, Spring Boot, Spring Framework, IntelliJ IDEA, Java Programming, Restful API, Object Oriented Programming (OOP), Java, Application Programming Interface (API), Application Deployment, Software Architecture, API Design, Integrated Development Environments, Data Persistence, Scalability, Service Oriented Architecture, Web Applications, Application Frameworks, Software Testing, Object-Relational Mapping
Intermediate · Specialization · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment
Beginner · Course · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: Goal Setting, Organizational Strategy, Organizational Structure, Strategic Planning, Business Strategy, Culture Transformation, Change Management, Organizational Change, Strategic Communication, Risk Management, Key Performance Indicators (KPIs), Performance Management, Professional Networking, Cross-Functional Collaboration, Influencing
Mixed · Course · 1 - 3 Months

Adobe
Skills you'll gain: Promotional Strategies, Marketing Planning, Marketing Strategy and Techniques, Digital Marketing, Adobe Express, Target Audience, Marketing Materials, Marketing Effectiveness, Marketing Automation, Customer Relationship Management, Advertising, Customer Acquisition Management, Customer Engagement, Content Creation, Generative AI Agents
Beginner · Course · 1 - 4 Weeks