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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Explanation of Service Value System & its Components

    Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    91 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Exploratorium

    Tinkering Fundamentals: Circuits

    Skills you'll gain: Developing Training Materials, Electronics, Creativity, Design Thinking, Education Software and Technology, Basic Electrical Systems, Driving engagement, Experimentation, Design, Computational Thinking, Creative Design, Construction

    4.7
    Rating, 4.7 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    How to Develop Standard Operating Procedures (SOPs)

    Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Operations Management, Safety Standards, Occupational Safety And Health, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Quality Control, Risk Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    39 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Practice Exam for CompTIA Tech+ Certification

    Skills you'll gain: Artificial Intelligence, Test Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    145 reviews

    Intermediate · Course · 1 - 4 Weeks

  • I

    ISC2

    Incident Response and Recovery

    Skills you'll gain: Incident Response, Disaster Recovery, Computer Security Incident Management, Business Continuity, Security Management, Cybersecurity, Investigation, Threat Detection, Contingency Planning, Digital Forensics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    50 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Serverless Data Processing with Dataflow

    Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Identity and Access Management, Data Infrastructure, Cloud Security, Cloud Computing, Data Integrity, Performance Tuning, CI/CD, Data Processing, Debugging, Real Time Data, System Monitoring, Data Storage Technologies, Unit Testing, Containerization, Interoperability, File I/O, Data Transformation

    4.1
    Rating, 4.1 out of 5 stars
    ·
    125 reviews

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Design a mobile app interface with Moqups

    Skills you'll gain: Mockups, User Flows, Wireframing, Interaction Design, Mobile Development, User Interface (UI), Application Design, User Experience Design, Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    55 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Getting Started with Technology Startups

    Skills you'll gain: Design Thinking, Business Modeling, Entrepreneurship, Value Propositions, New Product Development, Market Opportunities, Gap Analysis, Innovation, Technology Strategies, Strategic Thinking, New Business Development, Engineering Management, Market Analysis, Business Strategies, Competitive Analysis, Sustainable Business, Engineering

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Get Started with Word Processing Applications: Word

    Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Microsoft Office, Document Management, Productivity Software, Computer Literacy, Writing and Editing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    123 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    Getting started with Augmented Reality

    Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), Mobile Development, Android (Operating System), Image Analysis, 3D Assets, Geospatial Information and Technology, Computer Vision, Global Positioning Systems, Prototyping, User Interface (UI)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    142 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Active Optical Devices

    Skills you'll gain: Semiconductors, Display Devices, Computer Displays, Systems Design, Electrical Engineering, Technical Design, Electronics, Electronics Engineering, Electronic Systems, Electronic Components, Materials science, Image Quality, Technology Solutions, Mathematical Modeling, Performance Testing, Physics, Emerging Technologies

    Build toward a degree

    3.8
    Rating, 3.8 out of 5 stars
    ·
    112 reviews

    Advanced · Specialization · 3 - 6 Months

  • I

    Illinois Tech

    Digital Transformation

    Skills you'll gain: Digital Transformation, Business Transformation, Operational Excellence, Innovation, Operational Efficiency, Customer experience strategy (CX), Technology Strategies, Strategic Leadership, Data-Driven Decision-Making, Business Leadership, Organizational Strategy, Business Strategy, Risk Management, Change Management, Emerging Technologies, Governance

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • ITIL V4 Explanation of Service Value System & its Components: EDUCBA
  • Tinkering Fundamentals: Circuits: Exploratorium
  • How to Develop Standard Operating Procedures (SOPs): Coursera
  • Practice Exam for CompTIA Tech+ Certification: IBM
  • Incident Response and Recovery: ISC2
  • Serverless Data Processing with Dataflow: Google Cloud
  • Design a mobile app interface with Moqups: Coursera
  • Getting Started with Technology Startups: University of Colorado Boulder
  • Get Started with Word Processing Applications: Word: SkillUp
  • Getting started with Augmented Reality: Institut Mines-Télécom

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