Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Rutgers the State University of New Jersey
Skills you'll gain: Patient-centered Care, Health And Wellness Coaching, Health Systems, Health Care, Health Policy, Healthcare Industry Knowledge, Patient Education And Counseling, Health Technology, Telehealth, Public Speaking, Diagnostic Tests
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Performance Measurement, Budgeting, Hotel Operations, Financial Analysis, Financial Forecasting, Variance Analysis, Forecasting, Financial Management, Business Relationship Management, Finance, Leadership
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Matplotlib, Web Scraping, Pivot Tables And Charts, Pandas (Python Package), Data Integration, Statistical Visualization, Data Manipulation, Exploratory Data Analysis, Data Wrangling, Data Visualization, Data Transformation, Data Cleansing, Data Preprocessing, Data Presentation, Plot (Graphics), Data Visualization Software, Statistical Analysis, Seaborn, NumPy, Python Programming
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Basic Electrical Systems, Maintenance, Repair, and Facility Services, Electronics, System Monitoring, Control Systems, Electronic Systems, Electronic Components, Electrical Systems, Safety Assurance, Test Equipment, Global Positioning Systems, Display Devices, Communication Systems, Engineering, Analysis, Operations
Beginner · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Pharmacy Experience, Pharmacology, Pharmacist Assistance, Pharmacy Information System, Medical Prescription, Pharmacy Operations, Pharmacy, Medication Dispensation, Drug Development, Medication Administration, Pharmaceutical Terminology, Medical Terminology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Webpack, Frontend Performance, Search Engine Optimization, Web Development Tools, Web Analytics and SEO, Performance Tuning, Build Tools, Debugging, Web Development, Software Testing, Test Automation, Development Testing, WordPress, Javascript
Intermediate · Course · 1 - 3 Months

MathWorks
Skills you'll gain: Simulation and Simulation Software, Control Systems, Model Based Systems Engineering, Engineering Design Process, Mathematical Modeling, Engineering Analysis, Systems Analysis, Test Case, Systems Design, Performance Tuning, Automation Engineering, Matlab
Beginner · Course · 1 - 4 Weeks

Intel
Skills you'll gain: Artificial Intelligence, Business Technologies, Complex Problem Solving, AI Product Strategy, Digital Transformation, Technology Strategies, Case Studies, Business Intelligence, Customer Insights, Customer Analysis, B2B Sales
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Apache Kafka, Apache Spark, Apache Hadoop, Distributed Computing, Java, Software Architecture, Systems Architecture, Programming Principles, Scala Programming, Servers, Algorithms
Intermediate · Course · 1 - 3 Months

Meta
Skills you'll gain: Restful API, SQL, React Native, Databases, Data Persistence, Mobile Development, Data Storage Technologies, JSON, Data Management, Network Model, Application Development, Authentications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Project Documentation, Requirements Management, Scope Management, Earned Value Management, Project Performance, Risk Management, Acceptance Testing, Ethical Standards And Conduct, Kanban Principles, Business Process Modeling, Waterfall Methodology, Team Leadership, Project Schedules, Scaled Agile Framework, Project Management Software, Communication Planning, Business Modeling, Stakeholder Analysis, Registration
Intermediate · Specialization · 1 - 3 Months

Università Bocconi
Skills you'll gain: Private Equity, Entrepreneurial Finance, Business Valuation, Investments, Mergers & Acquisitions, Finance, Entrepreneurship, Financial Analysis, Due Diligence, Portfolio Management, Tax Laws, Legal Risk
Mixed · Course · 1 - 3 Months