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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: New
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    Status: Free Trial
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    G

    Google

    Listening and Engagement on Social Media

    Skills you'll gain: Social Media Management, User Feedback

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Alberta

    캡스톤 : 소프트웨어 제품 관리 실전 프로젝트

    Skills you'll gain: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    Edureka

    Build a Data Warehouse in AWS

    Skills you'll gain: Data Management, Cloud Storage, Cloud Computing Architecture, Serverless Computing

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Administering VMware vSphere: Setup and Configuration

    Skills you'll gain: vSphere Networking and Storage, Virtual Networking, vCenter Server Management, Role-Based Access Control (RBAC), vCenter Server, VMware ESX Servers, iSCSI Configuration, Event Monitoring, Virtual Machines, Virtualization, System Monitoring, Data Storage

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
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    E

    EDUCBA

    Lean Six Sigma White Belt: Analyze & Improve

    Skills you'll gain: Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Analysis, Operational Efficiency, Continuous Improvement Process, Root Cause Analysis, Waste Minimization, Pareto Chart, Standard Operating Procedure

    4.4
    Rating, 4.4 out of 5 stars
    ·
    10 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Publicidad

    Skills you'll gain: Advertising, Social Media Management, Marketing Communications, Integrated Marketing Communications, Digital Advertising, Social Media Marketing, Marketing, Strategic Marketing, Communication Strategies, Digital Marketing, Target Audience, Consumer Behaviour

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Applied Machine Learning with Python

    Skills you'll gain: Model Evaluation, Supervised Learning, Machine Learning Methods, Classification Algorithms, Machine Learning, Data Analysis, Driving engagement

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Landside Facility Planning

    Skills you'll gain: Building Information Modeling, Civil Engineering, Building Design, Building Services Engineering, Facility Management, Landscape Architecture, Architectural Design, Energy and Utilities, Transportation Operations, Sustainable Engineering, Safety and Security, Sustainable Design, As-Built Drawings, Construction, Traffic Flow Optimization, Building Codes, Demand Planning, Capacity Management, Estimation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Causes of Racial Inequity in Healthcare

    Skills you'll gain: Health Disparities, Health Equity, Social Determinants Of Health, Healthcare Ethics, Social Justice, Medicaid, Health Policy, Health Systems, Diversity Awareness, Responsible AI, Managed Care, Medical Billing, Health Care, Healthcare Industry Knowledge, Cultural Responsiveness

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Cloud Deployment and Scaling with ASP.NET Core

    Skills you'll gain: Cloud Infrastructure, Load Balancing, Cloud Computing, Cloud Applications, Cloud Deployment, Cloud Platforms, Cloud Services, Cloud Solutions, Scalability, Microsoft Azure, Application Deployment, Amazon Web Services, ASP.NET, Disaster Recovery, Capacity Management, Application Performance Management

    5
    Rating, 5 out of 5 stars
    ·
    105 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    S

    Skillshare

    Figma Pro Pt. 4: Variables, Tokens & Dev Mode Mastery

    Skills you'll gain: Figma (Design Software), User Experience Design, UI Components, Responsive Web Design, Animations, Web Content Accessibility Guidelines, User Interface (UI) Design, Design Strategies, Prototyping, Collaborative Software, Software Documentation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    CompTIA A+ Core 2 (220-1202)

    Skills you'll gain: Computer Security Incident Management, Security Controls, Security Management, Technical Support and Services, Document Management, Information Systems Security, Network Troubleshooting, Encryption

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Listening and Engagement on Social Media: Google
  • 캡스톤 : 소프트웨어 제품 관리 실전 프로젝트: University of Alberta
  • Build a Data Warehouse in AWS: Edureka
  • Administering VMware vSphere: Setup and Configuration: Board Infinity
  • Lean Six Sigma White Belt: Analyze & Improve: EDUCBA
  • Publicidad: Universidad de Palermo
  • Applied Machine Learning with Python: Edureka
  • Landside Facility Planning: L&T EduTech
  • Causes of Racial Inequity in Healthcare: University of Michigan
  • Cloud Deployment and Scaling with ASP.NET Core: EDUCBA

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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