Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Fundação Instituto de Administração
Skills you'll gain: Virtual Teams, Negotiation, Global Marketing, Diversity Marketing, Intercultural Competence, Cultural Responsiveness, International Relations, Cultural Diversity, Conflict Management, Culture, Consumer Behaviour, Cultural Sensitivity, Communication Strategies, Marketing Management, Relationship Building, Team Management, Marketing, Diplomacy, World History, International Finance
★ 4.6 (20) · Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Google Workspace, Team Oriented, Database Administration, Identity and Access Management, Systems Administration, Google Cloud Platform, Dashboard, Management Reporting, Customer Support, Role-Based Access Control (RBAC), Data Visualization, Content Scheduling, Business Reporting, Data Sharing, Technical Support, Auditing
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Process Driven Development, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Business Systems Analysis, Cloud Services, Solution Architecture, Systems Analysis, Solution Design, Cloud Deployment, Cloud Security
★ 4.7 (11) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Pandas (Python Package), Text Mining, Data Manipulation, Data Cleansing, Data Processing, Data Integration, Data Wrangling, Data Transformation, Data Preprocessing
★ 4.9 (13) · Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Retrieval-Augmented Generation, Embeddings, Generative AI, Predictive Modeling, Vector Databases, Google Cloud Platform, Big Data, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, SQL, Query Languages, Data Wrangling, Python Programming, Data Preprocessing, Customer Relationship Management (CRM) Software, Machine Learning
★ 4.6 (10) · Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Data Centers, Network Security, Network Administration, Virtualization and Virtual Machines, Network Troubleshooting, Virtual Machines, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Event Monitoring, Cloud Infrastructure, Hardening, IT Security Architecture, Network Infrastructure, Virtual Private Networks (VPN), TCP/IP, Cloud Computing, Information Technology Operations
★ 4.9 (11) · Advanced · Course · 1 - 3 Months

Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Agile Software Development, Project Management Software, Kanban Principles
★ 4.6 (23) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Intelligence, Generative AI, Business Analytics, Responsible AI, Business Process Automation, Data-Driven Decision-Making, Business Workflow Analysis, Data Ethics, Data Literacy, Exploratory Data Analysis, AI Integrations, Project Implementation
★ 4.5 (14) · Intermediate · Course · 1 - 4 Weeks

Splunk Inc.
Skills you'll gain: Data Modeling, Splunk, Pivot Tables And Charts, Data Management, Query Languages, Performance Tuning, Data Science, Data Analysis, Big Data, Business Intelligence, Data Import/Export, Business Analytics, Geospatial Information and Technology
★ 4.8 (20) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: z/OS, Package and Software Management, Mainframe Computing, Mainframe Technologies, Patch Management, Software Configuration Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Problem Management, Debugging, Change Control, Dependency Analysis, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Branding, Brand Marketing, Brand Strategy, Brand Management, Brand Loyalty, Value Propositions, Product Lining, Promotional Strategies, Competitive Analysis, Cost Reduction
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Training, Model Evaluation, Unsupervised Learning, Applied Machine Learning, Microsoft Azure, Machine Learning Methods, Data Validation, Unstructured Data, No-Code Development, Data Capture, Data Processing, Cloud Services
★ 4.8 (24) · Beginner · Guided Project · Less Than 2 Hours