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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Agile Practices: Apply, Evaluate & Optimize from Mindset

    Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Risk Management, Cross-Functional Collaboration

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Networking & Security Technical Support

    Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Cisco CCNP Security SCOR (Exam 350-701)

    Skills you'll gain: Endpoint Detection and Response, Cloud Security, Network Administration, Infrastructure Security, Encryption, Cloud Computing, Authorization (Computing), Network Architecture, Dynamic Host Configuration Protocol (DHCP), Identity and Access Management, Email Security, Application Security, Human Factors (Security), Network Infrastructure, Network Protocols, Local Area Networks, Data Security, Authentications, Malware Protection, Mobile Security

    4.9
    Rating, 4.9 out of 5 stars
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    9 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
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    Packt

    Designing Microsoft Azure Infrastructure Solutions (AZ-305)

    Skills you'll gain: Data Integration, Microsoft Azure, Authorization (Computing), Azure Active Directory, Event-Driven Programming, Cloud Infrastructure, Authentications, Cloud Storage, Disaster Recovery, Data Architecture, Cloud Computing Architecture, Database Design, Cloud Security, Data Infrastructure, Event Monitoring, Role-Based Access Control (RBAC), Application Design, Application Programming Interface (API), Cloud Deployment, Identity and Access Management

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Bases de Datos SQL en Azure

    Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Microsoft SQL Servers, SQL, Database Management, Databases, Data Integration, Managed Services, Data Migration, Cloud Services

    4.6
    Rating, 4.6 out of 5 stars
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    10 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    GRAMMY GO

    Building Your Brand, Sustaining Growth and Networking

    Skills you'll gain: Professional Networking, Budget Management, Digital Marketing, Promotional Strategies, Marketing Strategies, Resilience, Brand Marketing, Strategic Partnership, Growth Strategies, Relationship Building, Brand Awareness, Brand Strategy, Business Relationship Management, Sustainable Business, Music Performance

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of Data Science and Machine Learning with Python

    Skills you'll gain: Predictive Modeling, Matplotlib, Applied Machine Learning, Seaborn, Data Visualization, Regression Analysis, Pandas (Python Package), Statistical Machine Learning, Statistical Analysis, Machine Learning, Supervised Learning, Data Science, Scikit Learn (Machine Learning Library), Probability & Statistics, Python Programming, Unsupervised Learning, Data Analysis, Decision Tree Learning, NumPy, Data Manipulation

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Social Media as a Marketing Tool in Business Communication

    Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Social Media Campaigns, Social Media Content, Marketing Communications, Target Audience, Media Strategy, Digital Media Strategy, Brand Strategy, Brand Management, Strategic Communication, Marketing Planning, Paid media, Content Strategy, Customer Insights, Shared Media, Content Performance Analysis, Persuasive Communication, Content Creation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي الفيسبوك

    Skills you'll gain: Facebook, Social Media Marketing, Social Media Campaigns, Social Media Management, Advertising, Content Performance Analysis, Account Management, Customer Communications Management, Target Audience, Customer Engagement, Content Creation

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Advanced Google Analytics - A Practical Guide

    Skills you'll gain: Data Collection, Data Validation, Marketing Effectiveness

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Initiating a Research Project

    Skills you'll gain: Research, Research Methodologies, Research and Design, Journals

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Foundations of ML & Python for Data Science

    Skills you'll gain: Model Evaluation, Data Manipulation, Python Programming, Probability & Statistics, Applied Machine Learning, Pandas (Python Package), Data Science, Statistical Analysis, NumPy, Machine Learning, Probability Distribution

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Agile Practices: Apply, Evaluate & Optimize from Mindset: EDUCBA
  • Dell Technologies Networking & Security Technical Support: Dell
  • Cisco CCNP Security SCOR (Exam 350-701): Packt
  • Designing Microsoft Azure Infrastructure Solutions (AZ-305): Packt
  • Bases de Datos SQL en Azure: Coursera
  • Building Your Brand, Sustaining Growth and Networking: GRAMMY GO
  • Foundations of Data Science and Machine Learning with Python: Packt
  • Social Media as a Marketing Tool in Business Communication: University of Colorado Boulder
  • التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي الفيسبوك: Coursera
  • Advanced Google Analytics - A Practical Guide: Packt

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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