Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Figma (Design Software), UI Components, Usability, Software Design, Mockups, Technical Design, Design Elements And Principles, Application Design, Web Design, Application Development, Software Engineering
Intermediate Ā· Guided Project Ā· Less Than 2 Hours

Intel
Skills you'll gain: AI Enablement, Artificial Intelligence, AI Product Strategy, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Case Studies, Business Intelligence, Company, Product, and Service Knowledge, Customer experience strategy (CX), Customer Insights, Discussion Facilitation, Emerging Technologies, Responsible AI, Customer Analysis, Machine Learning, B2B Sales, Computer Hardware, Data Analysis
Beginner Ā· Specialization Ā· 1 - 4 Weeks

Coursera
Skills you'll gain: Excel Macros, Microsoft Excel, Excel Formulas, Visual Basic (Programming Language), Productivity Software, Debugging, Automation, Strategic Decision-Making, Programming Principles
Beginner Ā· Course Ā· 1 - 4 Weeks

Imperial College London
Skills you'll gain: Research Design, Epidemiology, Biostatistics, Clinical Research, Research Methodologies, Public Health, Statistical Analysis, Sample Size Determination, Data Analysis
Intermediate Ā· Course Ā· 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, Creative Thinking, Intellectual Property, Conceptual Design, 3D Modeling, Solution Design, Innovation, Prototyping, Social Impact, Manufacturing Processes, Manufacturing and Production, Entrepreneurship
Beginner Ā· Course Ā· 1 - 3 Months

Copenhagen Business School
Skills you'll gain: Goal Setting, Organizational Strategy, Organizational Structure, Strategic Planning, Business Strategy, Culture Transformation, Change Management, Organizational Change, Strategic Communication, Risk Management, Key Performance Indicators (KPIs), Performance Management, Professional Networking, Cross-Functional Collaboration, Influencing
Mixed Ā· Course Ā· 1 - 3 Months

University of Glasgow
Skills you'll gain: Business Administration, Leadership Studies, Supply Chain, Marketing Strategies, Digital Transformation, Supply Chain Management, Marketing, Financial Data, Innovation, Corporate Sustainability, Accounting, Business Modeling, Change Management, Business Economics, Project Management, Business Strategies, Global Marketing, B2B Sales
Intermediate Ā· Course Ā· 1 - 4 Weeks

IESE Business School
Skills you'll gain: Talent Management, Business Priorities, Strategic Leadership, Strategic Prioritization, Workforce Development, Business Leadership, Leadership and Management, Business Management, Leadership, Organizational Leadership, Human Capital, Strategic Thinking, Business Strategy, People Management, Business Modeling, Innovation, Persona (User Experience)
Beginner Ā· Course Ā· 1 - 3 Months

New York Institute of Finance
Skills you'll gain: Working Capital, Supplier Management, Supply Chain Management, Blockchain, FinTech, Supply Chain Systems, Supply Chain, Cash Flows, Cash Management, Customer Analysis, Financial Market, Market Opportunities, Market Trend, Transaction Processing, Market Dynamics, Market Analysis, Stakeholder Analysis, Risk Modeling, Commercial Banking, Emerging Technologies
Intermediate Ā· Specialization Ā· 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Design Thinking, Product Lifecycle Management, New Product Development, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Business Strategy, Strategic Thinking, Customer experience strategy (CX), Cross-Functional Team Leadership, Product Management, Team Leadership, Organizational Effectiveness
Beginner Ā· Specialization Ā· 1 - 3 Months

HRCI
Skills you'll gain: Employee Performance Management, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Human Resource Strategy, Employee Engagement, Staff Management, Business Ethics, Organizational Effectiveness, Business Continuity, Communication Strategies
Beginner Ā· Course Ā· 1 - 4 Weeks

Universidades AnƔhuac
Skills you'll gain: AI Personalization, Generative AI, ChatGPT, Responsible AI, Educational Materials, Prompt Engineering, Digital pedagogy, digital literacy, AI Security, AI Enablement, Artificial Intelligence, Critical Thinking, Natural Language Processing
Beginner Ā· Course Ā· 1 - 3 Months