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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Getting Started with Flutter & Dart

    Skills you'll gain: Flutter (Software), Mobile Development, UI Components, Cross Platform Development, Maintainability, Microsoft Visual Studio, Development Environment, Application Development, Object Oriented Programming (OOP), Programming Principles, Computer Programming, Software Installation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Geneva

    Operational Research for Humanitarians

    Skills you'll gain: Research Methodologies, Research, Qualitative Research, Surveys, Community Outreach, Policty Analysis, Research, and Development, Investigation, Ethical Standards And Conduct, Data Collection, Accountability, Case Studies, Needs Assessment, Decision Making, Adaptability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    151 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    O

    Oracle

    Oracle Cloud Infrastructure AI Foundations

    Skills you'll gain: Generative AI, Oracle Cloud, Large Language Modeling, AI Enablement, Artificial Intelligence, Supervised Learning, Prompt Engineering, Deep Learning, Machine Learning, Artificial Neural Networks, Unsupervised Learning, Computer Vision, Natural Language Processing, Recurrent Neural Networks (RNNs)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Leadership and Disruption

    Skills you'll gain: Delegation Skills, Lifelong Learning, Leadership, Digital Transformation, Team Leadership, Team Management, Business Transformation, Leadership Development, Business Leadership, Telecommuting, Constructive Feedback, Organizational Leadership, Drive Engagement, Innovation, Professional Development, Strategic Leadership, Storytelling, Adaptability, Team Motivation, Strategic Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    278 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Y

    Yunus Social Business Fund Bengaluru

    Strategy and Finance for the lifecycle of a Social Business

    Skills you'll gain: Cash Flows, Financial Market, Financial Analysis, Decision Making, Stakeholder Management, Social Impact, Business Valuation, Risk Analysis, Return On Investment, Finance, Strategic Decision-Making, Cost Benefit Analysis, Financial Modeling, Financial Acumen, Capital Markets, Portfolio Risk, Business Risk Management, Peer Review, Corporate Finance, Economics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    37 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Managing Google Cloud's Apigee API Platform for Hybrid Cloud

    Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Kubernetes, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Scalability, Application Security, Security Controls, System Monitoring, Application Deployment, Data Security, Cloud Deployment, Software Installation, Network Troubleshooting, Package and Software Management, Verification And Validation, Release Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Build a Webpage with HTML and CSS

    Skills you'll gain: Cascading Style Sheets (CSS), Web Design and Development, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines

    4.4
    Rating, 4.4 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    ESSEC Business School

    Grande Distribution et RSE : Comprendre et Agir

    Skills you'll gain: Corporate Sustainability, Social Impact, Environmental Social And Corporate Governance (ESG), Environmental Issue, Sustainable Business, Public Health, Climate Change Mitigation, Sustainability Reporting, Consumer Behaviour, Waste Minimization, Packaging and Labeling

    4.9
    Rating, 4.9 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentos de los Clientes y la Competencia con Goldman Sachs 10,000 Women

    Skills you'll gain: Growth Strategies, Competitive Analysis, Value Propositions, Business Strategies, Customer Insights, Target Market, B2B Sales, Market Opportunities, Price Negotiation, Market Intelligence, Consumer Behaviour, Business-To-Consumer

    4.9
    Rating, 4.9 out of 5 stars
    ·
    86 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Kubernetes Fundamentals

    Skills you'll gain: Kubernetes, Cloud-Native Computing, YAML, Containerization, Application Deployment, Microservices, Virtual Machines, Data Persistence, Virtual Environment, Ubuntu, Network Architecture, Command-Line Interface, Scalability

    4.1
    Rating, 4.1 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Edureka

    Gen AI in Cybersecurity

    Skills you'll gain: AI Security, Secure Coding, Generative AI, Threat Modeling, Intrusion Detection and Prevention, Threat Detection, Cybersecurity, Application Security, Network Security, Artificial Intelligence, Incident Response, Data Analysis

    3.8
    Rating, 3.8 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Getting Started with Flutter & Dart: Packt
  • Operational Research for Humanitarians: University of Geneva
  • Oracle Cloud Infrastructure AI Foundations: Oracle
  • Leadership and Disruption: Fundação Instituto de Administração
  • Strategy and Finance for the lifecycle of a Social Business: Yunus Social Business Fund Bengaluru
  • Managing Google Cloud's Apigee API Platform for Hybrid Cloud: Google Cloud
  • Build a Webpage with HTML and CSS: Board Infinity
  • Grande Distribution et RSE : Comprendre et Agir: ESSEC Business School
  • Fundamentos de los Clientes y la Competencia con Goldman Sachs 10,000 Women: Goldman Sachs
  • Kubernetes Fundamentals: LearnKartS

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