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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • P

    Pontificia Universidad Católica de Chile

    Formación docente basada en la práctica para desarrollar habilidades del siglo XXI

    Skills you'll gain: Discussion Facilitation, Digital pedagogy, Education Software and Technology, Pedagogy, Education and Training, Teaching, Student Engagement, Training Programs, Instructional Strategies, Curriculum Development, Social Justice, Innovation, Instructional and Curriculum Design, Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.3K reviews

    Mixed · Course · 1 - 3 Months

  • C

    CentraleSupélec

    Two Speed IT: How Companies Can Surf the Digital Wave, a BCG Perspective

    Skills you'll gain: IT Management, Business Transformation, Workforce Management, Digital Transformation, IT Service Management, Technology Strategies, Human Resource Strategy, Managed Services, Operational Efficiency, Information Technology, Product Strategy, Profit and Loss (P&L) Management, Financial Management, Cost Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    152 reviews

    Mixed · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Identifying, Attracting, and Growing Your Digital Audience

    Skills you'll gain: Persona Development, Marketing Strategies, Digital Brand Strategy, Digital Media Strategy, Target Audience, Social Media Strategy, Social Media Marketing, Customer Analysis, Digital Marketing, Marketing Planning, Customer Acquisition Management, Customer experience improvement, Customer Engagement, Customer Retention, Social Media, Marketing, Target Market, Brand Management, E-Commerce, Experience Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    303 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Commonwealth Education Trust

    Foundations of Teaching for Learning: Introduction to Student Assessment

    Skills you'll gain: Constructive Feedback, Pedagogy, Teaching, Education and Training, Curriculum Planning, Student-Centred Learning, Student Engagement, Instructional and Curriculum Design, Quality Assessment, Peer Review, Statistical Reporting, Performance Reporting, Reliability, Cultural Diversity

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.1K reviews

    Mixed · Course · 1 - 3 Months

  • F

    Fortinet, Inc.

    Fortinet Network Security

    Skills you'll gain: Firewall, Network Support, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Routing Protocols, Intrusion Detection and Prevention, Authentications, Network Monitoring, Event Monitoring, Lightweight Directory Access Protocols, Technical Support and Services, Remote Access Systems, Network Administration, Security Engineering, Application Security, Cybersecurity, Computer Security, Cyber Security Strategy

    4.6
    Rating, 4.6 out of 5 stars
    ·
    140 reviews

    Intermediate · Specialization · 3 - 6 Months

  • T

    Technical University of Denmark (DTU)

    Photovoltaic Systems

    Skills you'll gain: Power Electronics, Electrical Power, Plant Operations and Management, Sustainable Engineering, Electrical Systems, Sustainable Technologies, Energy and Utilities, Semiconductors, Electronics, Environmental Engineering, Electrical Engineering, Materials science, Physics, Engineering Calculations, Manufacturing Processes, Mathematical Modeling

    4.6
    Rating, 4.6 out of 5 stars
    ·
    161 reviews

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Introduction to Cloud Identity

    Skills you'll gain: User Provisioning, User Accounts, Cloud Management, Mobile Security, Cloud Computing, Security Controls, Identity and Access Management, Cloud Security, Authentications, Security Assertion Markup Language (SAML), Cyber Security Policies, Single Sign-On (SSO), System Configuration, Google Workspace, Event Monitoring

    4.6
    Rating, 4.6 out of 5 stars
    ·
    2.2K reviews

    Beginner · Course · 1 - 3 Months

  • C

    Commonwealth Education Trust

    Foundations of Teaching for Learning: Learners and Learning

    Skills you'll gain: Student Engagement, Teaching, Education and Training, Pedagogy, Formal Learning, Human Learning, Working With Children, Child Development, Instructional Strategies, Childhood Education and Development, Learning Theory, Collaboration, Cultural Diversity, Substance Abuse

    4.7
    Rating, 4.7 out of 5 stars
    ·
    307 reviews

    Mixed · Course · 1 - 3 Months

  • U

    University at Buffalo

    Digital Thread: Implementation

    Skills you'll gain: Manufacturing Operations, Manufacturing Processes, Product Design, Digital Analysis, Manufacturing and Production, Business Analysis Tools, Production Process, Digital Transformation, Design Software, Digital Design, IT Infrastructure, Hardware Architecture, Technology Strategies, Information Technology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    475 reviews

    Beginner · Course · 1 - 3 Months

  • 2

    28DIGITAL

    Business Implications of AI: A Nano-course

    Skills you'll gain: Strategic Decision-Making, Business Leadership, Artificial Intelligence, Business Strategy, Corporate Strategy, Leadership, Organizational Structure, Automation, Organizational Change, Operational Efficiency, Cost Reduction

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Davis

    DevOps Culture and Mindset

    Skills you'll gain: DevOps, Continuous Delivery, CI/CD, Continuous Integration, Process Mapping, Continuous Deployment, Culture Transformation, Continuous Improvement Process, Lean Methodologies, Risk Management, Quality Improvement, Process Analysis, Process Improvement, Organizational Structure, Organizational Development, Project Risk Management, Operational Efficiency, Organizational Change, Systems Thinking, Business Metrics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    598 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Creating Engaging Content for Instagram

    Skills you'll gain: Visual Storytelling, Content Performance Analysis, Photo/Video Production and Technology, Video Editing, Social Media, Photography, Brand Marketing, Brand Strategy, Photo Editing, Branding, Social Media Campaigns, Performance Analysis, Driving engagement, Social Media Analytics, Content Optimization

    4
    Rating, 4 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Formación docente basada en la práctica para desarrollar habilidades del siglo XXI: Pontificia Universidad Católica de Chile
  • Two Speed IT: How Companies Can Surf the Digital Wave, a BCG Perspective: CentraleSupélec
  • Identifying, Attracting, and Growing Your Digital Audience: University of California, Irvine
  • Foundations of Teaching for Learning: Introduction to Student Assessment: Commonwealth Education Trust
  • Fortinet Network Security: Fortinet, Inc.
  • Photovoltaic Systems: Technical University of Denmark (DTU)
  • Introduction to Cloud Identity: Google Cloud
  • Foundations of Teaching for Learning: Learners and Learning: Commonwealth Education Trust
  • Digital Thread: Implementation: University at Buffalo
  • Business Implications of AI: A Nano-course: 28DIGITAL

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