Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Johns Hopkins University
Skills you'll gain: Research Design, Science and Research, Laboratory Research, Research Methodologies, Research, Consumer Behaviour, Influencing, Marketing Psychology, Case Studies, Persuasive Communication, Statistical Analysis, Ethical Standards And Conduct, Data Collection, Advertising, Behavioral Economics, Data Analysis Software, Biomedical Technology, Marketing Communications, Experimentation, Decision Making
Intermediate · Specialization · 3 - 6 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Object Oriented Programming (OOP), Java Programming, Java, Computer Programming, Software Design
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Integrated Development Environments, Computer Architecture, Hardware Architecture, Software Development, Embedded Systems, Debugging, Verification And Validation, System Design and Implementation, Simulations, System Configuration
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Digital pedagogy, Innovation, Emerging Technologies, Solution Design, digital literacy, Entrepreneurship, Educational Materials, Learning Strategies, Student-Centred Learning, Creativity
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Artificial Neural Networks, Image Analysis, Event-Driven Programming, Scalability, Deep Learning, C and C++, Performance Tuning, Convolutional Neural Networks, Data-oriented programming, C++ (Programming Language), Digital Signal Processing, Linear Algebra, Distributed Computing, Computer Graphics, System Programming, Mathematical Software, Numerical Analysis, Programming Principles, Computer Architecture, Machine Learning
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Programming Principles, Full-Stack Web Development, GitHub, Version Control, Program Development, Debugging, Computational Thinking, Git (Version Control System), Computer Programming, Algorithms, Web Development, C# (Programming Language), Back-End Web Development
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Azure, Cloud Management, Cloud Computing, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Platforms, Infrastructure as Code (IaC), Virtual Machines, System Monitoring, Cloud Security, Scalability
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Traffic Flow Optimization, Machine Controls, Automation, Robotics, Network Routing, Graph Theory, Algorithms, Computer Vision, Mathematical Modeling, Data Mapping, Predictive Modeling, Spatial Data Analysis, Control Systems, Estimation, Applied Mathematics
Advanced · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Large Language Modeling, Prompt Engineering, AI Workflows, Jupyter
Beginner · Project · Less Than 2 Hours

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Universidade de São Paulo
Skills you'll gain: Model View Controller, Unified Modeling Language, Object Oriented Programming (OOP), Software Design Patterns, Object Oriented Design, Java, Software Design, Computer Programming, Debugging, Programming Principles, Software Testing
Intermediate · Course · 1 - 3 Months