• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Conflict Resolution

Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.


Popular Conflict Resolution Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Managing as a Coach

    Skills you'll gain: Coaching, Employee Coaching, Leadership and Management, People Management, Team Performance Management, Leadership Development, Team Leadership, Adaptability, Staff Management, Leadership, People Development, Mentorship, Decision Making, Self-Awareness, Active Listening, Communication, Critical Thinking

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.3K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidade de São Paulo

    Introdução aos Princípios e Práticas da Gestão De Projetos

    Skills you'll gain: Project Schedules, Cost Estimation, Project Performance, Project Risk Management, Project Controls, Work Breakdown Structure, Risk Analysis, Conflict Management, Timelines, Stakeholder Management, Scheduling, Risk Mitigation, Project Planning, Quality Management, Project Documentation, Project Management, Estimation, Milestones (Project Management), Organizational Structure, Performance Metric

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.2K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Six Sigma Black Belt

    Skills you'll gain: Statistical Process Controls, Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Improvement, Team Management, Process Capability, Data Collection, Knowledge Transfer, Team Building, Statistical Hypothesis Testing, Meeting Facilitation, Continuous Improvement Process, Performance Measurement, Conflict Management, Process Analysis, Sampling (Statistics), Quality Control, Team Leadership, Statistics

    4.5
    Rating, 4.5 out of 5 stars
    ·
    827 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Python Programming Fundamentals

    Skills you'll gain: Version Control, GitHub, Debugging, Git (Version Control System), Unit Testing, Data Structures, Data Manipulation, Python Programming, Software Testing, Scripting, Computer Programming, Web Development, Algorithms, Integrated Development Environments, Object Oriented Programming (OOP), Jupyter

    4.5
    Rating, 4.5 out of 5 stars
    ·
    493 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Web Development with HTML, CSS, JavaScript

    Skills you'll gain: HTML and CSS, Version Control, Web Development, GitHub, Web Applications, Front-End Web Development, Full-Stack Web Development, Javascript, Cascading Style Sheets (CSS), User Interface and User Experience (UI/UX) Design, Back-End Web Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    2.3K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Relationship Management

    Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, People Management, Constructive Feedback, Influencing, Coaching, Stakeholder Management, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    418 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Learning Linux for LFCA Certification

    Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Virtual Private Networks (VPN), System Monitoring, Operating System Administration, Public Key Infrastructure, Ubuntu, Version Control, File Management, Command-Line Interface, Linux Servers, Intrusion Detection and Prevention, Git (Version Control System), File Systems, User Accounts, Firewall, Cloud Computing Architecture, DevOps

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.2K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    The Unix Workbench

    Skills you'll gain: GitHub, Unix, Git (Version Control System), Unix Commands, Version Control, Bash (Scripting Language), Ubuntu, Command-Line Interface, Cloud Computing, Shell Script, Linux, Mac OS, Scripting, Scripting Languages, Programming Principles, File Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Optimizing Diversity on Teams

    Skills you'll gain: Diversity Programs, Conflict Management, Team Management, Diversity and Inclusion, Diversity Awareness, Team Building, Cultural Diversity, Workplace inclusivity, Leadership Development, Culture, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    181 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    92 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Setting Expectations & Assessing Performance Issues

    Skills you'll gain: Performance Management, Expectation Management, Employee Coaching, Gap Analysis, Employee Performance Management, Key Performance Indicators (KPIs), Coaching, Accountability, Performance Analysis, Team Management, Constructive Feedback, Performance Improvement, Goal Setting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    715 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Cross-Functional Collaboration

    Skills you'll gain: Product Roadmaps, Cross-Functional Collaboration, Product Development, Cross-Functional Team Leadership, Team Building, Collaboration, Meeting Facilitation, Teamwork, Empathy, Team Management, Team Motivation, Cooperation, Personal Development, Product Management, Team Leadership, Strategic Leadership, Discussion Facilitation, Self-Awareness, Leadership, Conflict Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    49 reviews

    Beginner · Specialization · 1 - 3 Months

Searches related to conflict resolution

conflict resolution skills
conflict resolution, negotiations and crisis management
conflict resolution & mediation: managing workplace harmony
mediation and conflict resolution
negotiation, mediation and conflict resolution
intercultural communication and conflict resolution
advanced negotiation and conflict resolution for leaders
negotiation, mediation, and conflict resolution - capstone project
1…262728…75

In summary, here are 10 of our most popular conflict resolution courses

  • Managing as a Coach: University of California, Davis
  • Introdução aos Princípios e Práticas da Gestão De Projetos: Universidade de São Paulo
  • Six Sigma Black Belt: Kennesaw State University
  • Python Programming Fundamentals: Microsoft
  • Introduction to Web Development with HTML, CSS, JavaScript: IBM
  • Relationship Management : Rice University
  • Learning Linux for LFCA Certification: LearnQuest
  • The Unix Workbench: Johns Hopkins University
  • Optimizing Diversity on Teams: University of Pennsylvania
  • Call Center Customer Service: CVS Health

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok