Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Virtualization and Virtual Machines, Network Administration, File Systems
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Computer Security Awareness Training, Security Awareness, Cybersecurity, Infrastructure Security, Network Security, Internet Of Things, Network Infrastructure
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Peer Review, Design Reviews, Interactive Design, User Interface (UI), Interaction Design, Usability, Software Design Patterns, Technical Design, Experience Design, Usability Testing, Technical Documentation, Design Strategies, Technical Writing, Simulations
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Team Building, Resilience, Emotional Intelligence, Leadership, Team Management, Empathy & Emotional Intelligence, Team Motivation, Conflict Management, Collaboration, Communication, Adaptability, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, Unity Engine, Virtual Environment, 3D Assets, Software Installation, Game Design, Animation and Game Design, Development Environment, User Interface (UI)
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Git (Version Control System), Package and Software Management, Linux Administration, Containerization, Bash (Scripting Language), Version Control, File Systems, Ubuntu, Linux Servers, Linux, Docker (Software), Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Shell Script, Firewall, Ansible, Systems Administration, Microsoft Windows
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cash Flow Forecasting, Business Valuation, Financial Modeling, Financial Forecasting, Revenue Forecasting, Risk Modeling, Capital Budgeting, Equities, Risk Analysis, Financial Analysis, Data Presentation, Private Equity, Investment Banking, Presentations, Mergers & Acquisitions, Model Evaluation, Case Studies, Microsoft Excel
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Healthcare Ethics, Health Informatics, Machine Learning, Deep Learning, Machine Learning Software, Clinical Informatics, Statistical Machine Learning, Convolutional Neural Networks, Data Preprocessing, Predictive Modeling, Electronic Medical Record System, Machine Learning Algorithms, Recurrent Neural Networks (RNNs), Model Evaluation, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Writing, Writing and Editing, Honesty, Storytelling, Journals, Editing, Content Creation, Personal Development, Investigation, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Teams, Meeting Facilitation, Team Motivation, Collaborative Software, Collaboration, Team Management, Team Leadership, Team Building, Telecommuting, Teamwork, Rapport Building, Team Performance Management, Conflict Management, Communication Strategies, Communication, Productivity
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Event Monitoring, Cloud Security, Security Information and Event Management (SIEM), Incident Response, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks