Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Cascading Style Sheets (CSS), UI Components, Web Design, User Interface (UI), Web Development, Color Matching
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: LLM Application, AI Security, Large Language Modeling, Security Testing, Data Loss Prevention, Continuous Monitoring, Responsible AI, Prompt Patterns, Threat Detection, System Monitoring, Personally Identifiable Information, Data Security
Beginner · Project · Less Than 2 Hours

Scrimba
Skills you'll gain: Node.JS, JSON, Server Side, Web Development Tools, Back-End Web Development, JavaScript Frameworks, Web Servers, Application Programming Interface (API), Restful API, Javascript, Web Development, Code Reusability, Package and Software Management, Servers
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cascading Style Sheets (CSS), Debugging, Search Engine Optimization, jQuery, PHP (Scripting Language), Hypertext Markup Language (HTML), MySQL, WordPress, Keyword Research, Web Applications, Application Programming Interface (API), Web Development, Content Management Systems, Web Design and Development, Linux Commands, DevOps, Javascript, Application Deployment, Content Optimization, Program Development
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Wireframing, Web Content, Web Design, Information Architecture, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Intercultural Competence, Cultural Responsiveness, Relationship Building, Relationship Management, Professional Development, Data Storytelling, Oral Expression, Public Speaking, Rapport Building, Tactfulness, Persuasive Communication, User Feedback, Communication Strategies, Overcoming Objections, Drive Engagement, AI literacy, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Display Devices, Issue Tracking, Patch Management, Data Storage, Usability, Memory Management
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Java Programming, Java, Computer Programming, Debugging, Object Oriented Programming (OOP), Program Development, Algorithms, Data Import/Export, Statistical Programming, Data Access, Software Documentation, File I/O
Beginner · Course · 1 - 3 Months

Skills you'll gain: Ideation, AI powered creativity, Brainstorming, Creative Thinking, Organizational Skills, Prioritization, Productivity, AI literacy, Database Development, Document Management, Generative AI, Database Management, Databases, Artificial Intelligence, Project Management, Content Management
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Rapport Building, Relationship Building, Agile Methodology, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Analysis, Journey Mapping, Customer Insights, Customer experience improvement, Relationship Management, Process Design, Value Propositions, Solution Delivery, Interpersonal Communications, Cross-Functional Collaboration, Key Performance Indicators (KPIs), Experience Design, Product Lifecycle Management, Product Management
★ 4.9 (20) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Case Studies, Experience Design, Business Solutions, User Experience Design, User Experience, Natural Language Processing, Application Programming Interface (API), Interaction Design, Application Deployment, AI Integrations, Application Development, Artificial Intelligence, Systems Integration, Scalability, Software Testing
Beginner · Course · 1 - 4 Weeks