Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

University of California, Irvine
Skills you'll gain: Project Planning, Conflict Management, Stakeholder Management, Planning, Project Management, Project Scoping, Work Breakdown Structure, Stakeholder Analysis, Project Coordination, Leadership and Management, Influencing, Organizational Structure
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Earned Value Management, Configuration Management, Communication Planning, Project Risk Management, Project Controls, Project Implementation, Conflict Management, Risk Management, Quality Assurance, Engineering Management, Verbal Strategic Communication, Communication Strategies, Project Management, Risk Mitigation, Project Management Life Cycle, Business Risk Management, Risk Analysis, Scope Management, Product Quality (QA/QC), Quality Assurance and Control
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Team Leadership, Virtual Teams, Team Building, Conflict Management, Teamwork, Leadership and Management, Intercultural Competence, Program Management, Project Management, Organizational Leadership, Leadership, Communication Strategies, Simulation and Simulation Software, Communication
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Docs, Collaborative Software, Document Management, Data Sharing, File Management, Version Control, Editing, Cloud Storage
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Ancient History, World History, European History, Cultural Diversity, Art History, Liberal Arts, Storytelling, Higher Education
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Teamwork, Problem Solving, Emotional Intelligence, Collaboration, Growth Mindedness, Team Leadership, Verbal Communication Skills, Active Listening, Social Skills, Creative Thinking, Productivity, Personal Integrity, Workplace Bullying Intervention, Compliance Management, Information Privacy, Accountability, Communication, Diversity Awareness, Diversity and Inclusion, Authentications
Beginner · Specialization · 3 - 6 Months

Case Western Reserve University
Skills you'll gain: Coaching, Empathy, Leadership Development, People Development, Active Listening, Emotional Intelligence, Organizational Leadership, Self-Awareness, Organizational Change, Leadership, Change Management, Neurology, Self-Motivation, Stress Management, Goal Setting, Physiology
Mixed · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Cloud Storage, Version Control, Encryption, Data Storage, Data Encryption Standard
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Technical Communication, Verbal Communication Skills, Target Audience, Strategic Communication, Communication, Business Communication, Persuasive Communication, Professional Development, Leadership, Influencing, Organizational Leadership, Active Listening, Culture, Overcoming Obstacles
Intermediate · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Organizational Development, Organizational Change, Culture Transformation, Social Justice, Drive Engagement, Conflict Management, Leadership, Interpersonal Communications, Business Strategy
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Performance Management, Mentorship, Budget Management, Team Management, Project Accounting, People Management, Leadership and Management, Recruitment, Leadership, Professional Development, Resource Management, Coaching, Compliance Management, Goal Setting, Clinical Research
Intermediate · Course · 1 - 3 Months