Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado Boulder
Skills you'll gain: Embedded Software, Embedded Systems, Debugging, Model Based Systems Engineering, Computer Engineering, Failure Analysis, Simulation and Simulation Software, Technical Communication, Electronics Engineering, Automation Engineering
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Unilever
Skills you'll gain: Web Analytics, Digital Marketing, Google Analytics, Social Media Marketing, Search Engine Marketing, Social Media Strategy, Marketing Strategies, Search Engine Optimization, Keyword Research, Marketing Analytics, A/B Testing, Advertising Campaigns, Smart Goals, Performance Analysis, Key Performance Indicators (KPIs), Value Propositions
Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Philanthropy, Fundraising, Resource Utilization, Social Impact, Community Development, Program Evaluation, Lifelong Learning, Collaboration, Strategic Decision-Making, Professional Networking, Social Media, Research
Mixed · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Graphic Design, Typography, Design Elements And Principles, Adobe Creative Cloud, Design, Color Theory, Adobe Illustrator, Adobe Photoshop, Photo Editing, Layout Design, Image Quality, Creativity
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Control Systems, Systems Architecture, Simulations, Global Positioning Systems, Robotics, Automation, Mechanical Engineering, Safety Assurance, Computer Vision, Anomaly Detection, Mathematical Modeling, Systems Integration, Estimation, Real Time Data, Business Intelligence
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Infrastructure, Network Security, Virtualization and Virtual Machines, Cloud Computing, Cloud Management, Firewall, Infrastructure Security, Cloud Security, Cloud Platforms, Cloud Storage, Virtual Networking
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Business Ethics, Corporate Sustainability, Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainable Development, Governance, Corporate Strategy, Business Strategies, Supply Chain, Social Impact, Organizational Structure
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: ArcGIS, Data Storytelling, Spatial Data Analysis, Data Presentation, Geographic Information Systems, Spatial Analysis, Geospatial Mapping, Heat Maps, Data Visualization Software, Network Analysis, Data Manipulation
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Consultative Selling, Sales Process, Selling Techniques, Sales, Sales Prospecting, Customer Relationship Management, Customer Acquisition Management, Value Propositions, Overcoming Objections, Needs Assessment
Beginner · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Supervised Learning, Dimensionality Reduction, Unsupervised Learning, Applied Machine Learning, Decision Tree Learning, Machine Learning, Financial Trading, Reinforcement Learning, Scikit Learn (Machine Learning Library), Financial Services, Regression Analysis, Correlation Analysis, Exploratory Data Analysis, Portfolio Management, Python Programming, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Higher Education, Learning Strategies, Student Support and Services, Academic Advising, Time Management, Lifelong Learning, Personal Development, Planning, Collaboration, Resourcefulness, Decision Making, Adaptability, Relationship Building
Mixed · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Databases, Project Schedules, Data Visualization, Calendar Management, Customer Relationship Management (CRM) Software, Project Management, Document Management, Content Development and Management, Process Improvement and Optimization, File Management, Collaboration, User Accounts
Beginner · Specialization · 3 - 6 Months