Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

IESE Business School
Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Critical Thinking and Problem Solving, Human Centered Design, Solution Design, Creative Thinking, Organizational Change, Customer experience improvement, Innovation, Empathy, Strategic Thinking, Systems Thinking, Thought Leadership, Leadership
Beginner · Specialization · 1 - 3 Months

LearnKartS
Skills you'll gain: Google Cloud Platform, Kubernetes, Google App Engine, Cloud Storage, Load Balancing, Cloud-Native Computing, Cloud Infrastructure, Cloud Computing, Containerization, Data Storage Technologies, Virtual Machines, Cloud Security, Application Deployment, DevOps, Application Performance Management, Scalability
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainability Reporting, Environmental Social And Corporate Governance (ESG), Performance Measurement, Strategic Partnership, Sustainability Standards, Business Strategies, Business Leadership, Organizational Strategy, Business Ethics, Goal Setting, Key Performance Indicators (KPIs), Human Capital, Stakeholder Engagement, Brand Management, Employee Engagement, Systems Thinking, Supply Chain Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Social Impact, Corporate Sustainability, Sustainable Development, Business Ethics, Environmental Issue, Sustainability Standards, Consumer Behaviour, Marketing Psychology, Marketing, Innovation
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: User Centered Design, Innovation, Market Opportunities, Target Market, Growth Strategies, Business Transformation, Digital Transformation, New Product Development, New Business Development, Strategic Planning, Customer Analysis, Emerging Technologies, Health Technology, Business Modeling, Critical Thinking
Beginner · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Marketing, Marketing Channel, Social Media Marketing, Marketing Strategies, Marketing Effectiveness, Content Marketing, Consumer Behaviour, Digital Marketing, Advertising, Social Media, Social Media Strategy, Branding, Digital Media Strategy, Digital Advertising
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure Security, Cloud Security, Network Security, Application Security, Firewall, Amazon Elastic Compute Cloud, Endpoint Security, Data Security, Vulnerability Management, Threat Detection, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Nikolai Schuler
Skills you'll gain: Power BI, Collaborative Software, Data Sharing, Microsoft 365, Cloud Services, Data Access, Cloud Deployment, Dashboard, Role-Based Access Control (RBAC), Data Security, Business Intelligence, Data Visualization, Data Modeling, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Cloud Computing, Data Storage, Role-Based Access Control (RBAC), System Monitoring, Cloud Storage, Security Controls, NoSQL, Encryption, Scalability
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Responsive Web Design, User Interface (UI) Design, Web Development Tools, HTML and CSS, Front-End Web Development, Javascript, Bootstrap (Front-End Framework), React.js, UI Components, Back-End Web Development, Semantic Web
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Applications, Ruby on Rails, Cloud Deployment, Application Deployment, PostgreSQL, CI/CD, Object-Relational Mapping, Database Development, Cloud Storage, Database Application, Secure Coding, Relational Databases, Data Management
Intermediate · Project · Less Than 2 Hours

Emory University
Skills you'll gain: Supply Chain Management, Six Sigma Methodology, Lean Manufacturing, Operational Excellence, Process Improvement, Production Planning, Lean Methodologies, Prioritization, Cost Reduction
Beginner · Course · 1 - 3 Months