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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    IESE Business School

    Design Thinking

    Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Critical Thinking and Problem Solving, Human Centered Design, Solution Design, Creative Thinking, Organizational Change, Customer experience improvement, Innovation, Empathy, Strategic Thinking, Systems Thinking, Thought Leadership, Leadership

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
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    L

    LearnKartS

    GCP Computing and Storage Services

    Skills you'll gain: Google Cloud Platform, Kubernetes, Google App Engine, Cloud Storage, Load Balancing, Cloud-Native Computing, Cloud Infrastructure, Cloud Computing, Containerization, Data Storage Technologies, Virtual Machines, Cloud Security, Application Deployment, DevOps, Application Performance Management, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Advanced Strategies for Sustainable Business

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainability Reporting, Environmental Social And Corporate Governance (ESG), Performance Measurement, Strategic Partnership, Sustainability Standards, Business Strategies, Business Leadership, Organizational Strategy, Business Ethics, Goal Setting, Key Performance Indicators (KPIs), Human Capital, Stakeholder Engagement, Brand Management, Employee Engagement, Systems Thinking, Supply Chain Management, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Strategies for Planned Social Change with Jagdish Sheth

    Skills you'll gain: Social Impact, Corporate Sustainability, Sustainable Development, Business Ethics, Environmental Issue, Sustainability Standards, Consumer Behaviour, Marketing Psychology, Marketing, Innovation

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    N

    Northeastern University

    Introduction to Enterprise Growth and Innovation

    Skills you'll gain: User Centered Design, Innovation, Market Opportunities, Target Market, Growth Strategies, Business Transformation, Digital Transformation, New Product Development, New Business Development, Strategic Planning, Customer Analysis, Emerging Technologies, Health Technology, Business Modeling, Critical Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Social Media & Marketing - Jagdish Sheth

    Skills you'll gain: Marketing, Marketing Channel, Social Media Marketing, Marketing Strategies, Marketing Effectiveness, Content Marketing, Consumer Behaviour, Digital Marketing, Advertising, Social Media, Social Media Strategy, Branding, Digital Media Strategy, Digital Advertising

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Securing Hosts, Network, and Edge in AWS

    Skills you'll gain: Amazon Web Services, Distributed Denial-Of-Service (DDoS) Attacks, Infrastructure Security, Cloud Security, Network Security, Application Security, Firewall, Amazon Elastic Compute Cloud, Endpoint Security, Data Security, Vulnerability Management, Threat Detection, Identity and Access Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Nikolai Schuler

    Microsoft Power BI Service - Publishing Reports to the Cloud

    Skills you'll gain: Power BI, Collaborative Software, Data Sharing, Microsoft 365, Cloud Services, Data Access, Cloud Deployment, Dashboard, Role-Based Access Control (RBAC), Data Security, Business Intelligence, Data Visualization, Data Modeling, Data Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Essential Cloud Infrastructure: Core Services en Français

    Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Cloud Computing, Data Storage, Role-Based Access Control (RBAC), System Monitoring, Cloud Storage, Security Controls, NoSQL, Encryption, Scalability

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Crafting User Interface - End to End Web Development

    Skills you'll gain: Responsive Web Design, User Interface (UI) Design, Web Development Tools, HTML and CSS, Front-End Web Development, Javascript, Bootstrap (Front-End Framework), React.js, UI Components, Back-End Web Development, Semantic Web

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Using Ruby on Rails with Cloud SQL for PostgreSQL on Cloud Run

    Skills you'll gain: Google Cloud Platform, Cloud Applications, Ruby on Rails, Cloud Deployment, Application Deployment, PostgreSQL, CI/CD, Object-Relational Mapping, Database Development, Cloud Storage, Database Application, Secure Coding, Relational Databases, Data Management

    Intermediate · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Mastering Business Essentials: Operations

    Skills you'll gain: Supply Chain Management, Six Sigma Methodology, Lean Manufacturing, Operational Excellence, Process Improvement, Production Planning, Lean Methodologies, Prioritization, Cost Reduction

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Design Thinking: IESE Business School
  • GCP Computing and Storage Services: LearnKartS
  • Advanced Strategies for Sustainable Business: University of Colorado Boulder
  • Strategies for Planned Social Change with Jagdish Sheth: Kennesaw State University
  • Introduction to Enterprise Growth and Innovation: Northeastern University
  • Social Media & Marketing - Jagdish Sheth: Kennesaw State University
  • Securing Hosts, Network, and Edge in AWS: Packt
  • Microsoft Power BI Service - Publishing Reports to the Cloud: Nikolai Schuler
  • Essential Cloud Infrastructure: Core Services en Français: Google Cloud
  • Crafting User Interface - End to End Web Development: Board Infinity

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