Skills you'll gain: Adobe Premiere, Video Editing, Post-Production, Photo/Video Production and Technology, Video Production, Color Theory, File Management, Motion Graphics, Timelines, Performance Tuning

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Feature Engineering, Unsupervised Learning, Model Evaluation, Predictive Modeling, Predictive Analytics, Decision Tree Learning, Classification And Regression Tree (CART), Supervised Learning, Forecasting, Machine Learning Methods, Random Forest Algorithm, Analytics, Statistical Modeling, Regression Analysis, Machine Learning, Logistic Regression, Python Programming

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation

Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Auditing, Content Strategy, Web Analytics, Content Performance Analysis, Technical Support, Extensible Markup Language (XML)

Skills you'll gain: Clinical Trials, Experimentation, Sample Size Determination, Research Design, Continuous Quality Improvement (CQI), Program Evaluation, Research Methodologies, Statistical Analysis

Skills you'll gain: Database Management, Apache Hadoop, Query Languages, Big Data, Databases, SQL, Data Access, Distributed Computing, Performance Tuning, Data Processing, Data Integrity, Authorization (Computing), Data Storage Technologies, File Systems, Algorithms

Skills you'll gain: SAS (Software), Forecasting, Time Series Analysis and Forecasting, Statistical Methods, Predictive Modeling, Data Preprocessing, Automation, Anomaly Detection, Data Transformation, Model Evaluation

Skills you'll gain: PHP (Scripting Language), File I/O, Web Applications, Usability, Information Architecture, Responsive Web Design, Hypertext Markup Language (HTML), Front-End Web Development, MySQL, Web Design and Development, User Experience Design, Browser Compatibility, User Interface (UI), HTML and CSS, Verification And Validation, User Interface (UI) Design, Server Side, Semantic Web, Back-End Web Development, Javascript

Skills you'll gain: Leadership, Decision Making, Team Performance Management, Industrial and Organizational Psychology, Organizational Structure, Organizational Effectiveness, Team Management, Sociology, Team Motivation, Coordination

Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management