Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: PySpark, Matplotlib, Apache Spark, Big Data, Data Processing, Distributed Computing, Data Management, Data Visualization, Data Analysis, Data Manipulation, Data Cleansing, Query Languages, Python Programming
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Business Analytics, Data Visualization Software, Business Intelligence, Analytical Skills, Exploratory Data Analysis, Data Quality, Data-Driven Decision-Making, Extract, Transform, Load, Data Manipulation, Pandas (Python Package), Data Cleansing, Jupyter, Data Processing, SQL, Python Programming, Application Programming Interface (API)
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Digital pedagogy, Education Software and Technology, Learning Management Systems, digital literacy, Interactive Design, Collaborative Software, User Centered Design, Requirements Analysis, Quality Assurance, Innovation, Virtual Environment
Intermediate · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Statistical Analysis, Program Evaluation, Policy Analysis, Data Analysis, Statistical Methods, Public Policies, Statistical Hypothesis Testing, Policy Development, Analytical Skills, Forecasting, R Programming, Data-Driven Decision-Making, Research Design, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 3 Months

Skills you'll gain: MySQL Workbench, Data-Driven Decision-Making, Exploratory Data Analysis, MySQL, Business Analytics, Data Analysis, Database Design, SQL, Analytical Skills, Data Presentation, Technical Communication, Relational Databases
Intermediate · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Apache Spark, Apache Hadoop, Apache Mahout, Distributed Computing, Data Storage, Data Processing, NoSQL, Apache Kafka, Real Time Data, Cloud Computing, Databases, Analytics, Deep Learning, Scalability, Machine Learning Algorithms, Graph Theory, Machine Learning
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Biological Engineering, Markov Model, Molecular Biology, Biotechnology, Bioinformatics, Simulation and Simulation Software, Mathematical Modeling, Engineering Analysis, Mathematical Software, Electrical Engineering, Engineering Design Process, Simulations, Biochemistry, Computational Thinking, Failure Analysis, Differential Equations, Cell Biology, Hazard Analysis, Technical Design, Chemical Engineering
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Responsible AI, AI Product Strategy, Generative AI, Strategic Thinking, Risking, Data Ethics, Large Language Modeling, Business Strategy, Regulation and Legal Compliance, Business Planning, AI Enablement, Organizational Change, Customer experience strategy (CX), Business Ethics, AI Security, Generative AI Agents, Business Leadership, Business Transformation, Stakeholder Communications, Customer Insights
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Virtual Private Networks (VPN), Cybersecurity, Computing Platforms, Multi-Factor Authentication, Authentications, Information Systems Security, Network Security, Technical Support and Services, Application Security, Data Security, Information Privacy, Servers, Cloud Computing, Network Administration, Encryption, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Development Life Cycle, z/OS, COBOL (Programming Language), Unit Testing, Systems Analysis, Systems Development, Pseudocode, Agile Methodology, Software Development, Software Design, Systems Architecture, Mainframe Computing, Programming Principles, Scrum (Software Development), Software Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: System Programming, Hardware Architecture, Embedded Systems, Computer Architecture, System Configuration, Debugging, Application Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Generative AI, Google Gemini, Project Management, LLM Application, AI Enablement, Project Management Life Cycle, Data Ethics, Prompt Engineering, ChatGPT, Case Studies, Team Oriented, Project Documentation
Intermediate · Course · 1 - 4 Weeks