Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Universidad de los Andes
Skills you'll gain: Planning, Peer Review, Social Impact, Program Evaluation, Constructive Feedback, Strategic Planning, Collaboration, Needs Assessment, Social Determinants Of Health, Goal Setting, Adaptability
★ 4.7 (465) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Object Oriented Design, Computer Programming, Virtual Machines, Package and Software Management, Memory Management
★ 4.7 (534) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Transformation, Power BI, Data Cleansing, Dashboard, Dashboard Creation, Data Visualization, Data Presentation, Data Import/Export, Data Integration, Data Visualization Software, Business Intelligence, Data Storytelling, Data Modeling
★ 4.5 (170) · Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Digital pedagogy, Collaborative Software, Education Software and Technology, digital literacy, Emerging Technologies, Innovation, Digital Communications
★ 4.8 (1.6K) · Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Traffic Flow Optimization, Stormwater Management, Public Works, Landscape Architecture, Civil Engineering, Environmental Engineering, Sustainable Systems, Sustainable Development, Health Equity, Land Development, Water Resources, Sustainable Design, Community Development, Community Health, Environment, Public Health
★ 4.8 (97) · Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Branding, Retail Sales, Marketing Strategies, Customer Analysis, Customer Insights, Brand Loyalty, Brand Awareness, Cross-Channel Marketing, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Self Service Technologies, Innovation, E-Commerce, Corporate Sustainability
★ 4.8 (296) · Beginner · Course · 1 - 4 Weeks

University of New Mexico
Skills you'll gain: Middleware, Application Frameworks, Web Applications, Model View Controller, Version Control, Web Development Tools, Agile Software Development, Git (Version Control System), Software Engineering, Data Store, Web Development, Software Development, Agile Methodology, User Interface (UI), Back-End Web Development, Web Design, Databases, Database Management, Ruby on Rails, Javascript
★ 4.3 (143) · Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Risk Analysis, Risk Management, Organizational Structure, Risk Mitigation, Organizational Strategy, Culture Transformation, Strategic Leadership, Art History, Organizational Effectiveness, Drive Engagement, Target Market, Customer Analysis, Market Opportunities, Organizational Leadership, Strategic Communication, Stakeholder Communications, Liberal Arts, Performing Arts, Target Audience, Communication Strategies
★ 4.7 (233) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), OSI Models, Wide Area Networks, Network Troubleshooting, TCP/IP, Wireless Networks, Cloud Computing, Network Routing, Routing Protocols, Network Security, Network Routers, Network Monitoring, Cloud Computing Architecture, Cloud Platforms, Event Monitoring, Threat Detection, Threat Management, Network Performance Management, Cloud Services
★ 4.7 (153) · Beginner · Specialization · 3 - 6 Months

Instituto Tecnológico de Aeronáutica
Skills you'll gain: Test Driven Development (TDD), Unit Testing, JUnit, Program Development, Test Case, Test Automation, Software Testing, Testability, Maintainability, Software Design, Software Development, Object Oriented Design, Application Design, Programming Principles
★ 4.7 (417) · Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Pseudocode, C++ (Programming Language), Object Oriented Programming (OOP), C and C++, Object Oriented Design, File I/O, Integrated Development Environments, Computer Programming, Development Environment, Programming Principles, Data Structures, Program Development, Algorithms, Interactive Design, Data Modeling, FinTech, Software Engineering, Test Data, Data Validation, Verification And Validation
★ 4.7 (259) · Intermediate · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Systems Thinking, Epidemiology, Systems Analysis, Social Network Analysis, Simulations, Network Analysis, Public Health, Network Model, Public Health and Disease Prevention, Social Determinants Of Health, Behavioral Health, Economics
★ 4.6 (205) · Beginner · Course · 1 - 4 Weeks