Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Tecnológico de Monterrey
Skills you'll gain: Course Development, Education Software and Technology, Learning Management Systems, Quality Assurance, Systems Analysis, Solution Design, Digital Transformation, Technical Documentation, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Organizational Structure, Project Management, Innovation, Team Management, Project Coordination, Business Priorities, Business Process Management, Conflict Management, Change Management, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Mathematical Modeling, Systems Design, Data Modeling, Software Systems, Simulations, Automation Engineering, Control Systems, Systems Analysis, Safety Assurance, Cyber Engineering, Mechanical Engineering, Differential Equations
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Angular, HTML and CSS, Javascript, Front-End Web Development, Scalability, Web Applications, Cascading Style Sheets (CSS), Web Development, Software Design Patterns, TypeScript, UI Components
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Keyword Research, Digital Advertising, Marketing Strategies, Marketing, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Wireframing, Product Roadmaps, Customer experience strategy (CX), Agile Methodology, Agile Project Management, Persona Development, Prototyping, User Experience, User Story, Product Development, User Research, New Product Development, Product Strategy
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Business, Sustainable Technologies, Operations Management, Manufacturing Operations, Environmental Engineering, Corporate Sustainability, Business Leadership, Industrial Engineering, Climate Change Mitigation, Product Design, Environmental Resource Management, Waste Minimization, Systems Thinking, Digital Transformation, Emerging Technologies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Web Scraping, Git (Version Control System), Scripting, Version Control, Email Automation, Software Testing, Automation, Restful API, Application Programming Interface (API), Python Programming, Data Cleansing, Performance Tuning, Productivity, File Management
Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Presentations, Public Speaking, Communication, Verbal Communication Skills, Technical Communication, Graphic and Visual Design, Storytelling, Graphic Design, Design, Creative Design, Aesthetics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Creativity, Prompt Engineering, Ideation, Brainstorming, Adobe Creative Cloud, Artificial Intelligence, Innovation, Design Thinking, Content Creation, Scalability, Multimedia, Storytelling, Visual Design, Content Strategy
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Ideation, Business Process, New Product Development, Business Strategies, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Competitive Analysis, Business Strategy, Market Analysis, Market Opportunities, Business Modeling, Entrepreneurship, Market Research, New Product Development, Innovation
Beginner · Guided Project · Less Than 2 Hours